NAMATA DAVNET HILDA
Abu Dhabi
Summary
Hardworking Catering Supervisor eager to leverage 3 years of demonstrated success in client relationship management, venue coordination and event management. Well-versed in menu planning and dietary restriction compliance to meet guest needs and foster client satisfaction. Committed to delivering delicious food, engaging service and energizing environment.
Overview
4
4
years of professional experience
Work History
Catering Supervisor
Milos Catering Services
01.2020 - 11.2022
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Coordinated contracts, plating guides and team training manuals.
- Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Controlled food costs and managed inventory.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps and training staff on correct preparation.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Catering Supervisor
Sas Best Food Catering Services
11.2022 - 09.2023
- Worked for 250+ people daily under CACFP regulations as well as worked many caterings for City representatives; aided in recipe & development as well as manage schedules, menus, and ordering form various vendors
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took over line positions in event of emergency.
- Taught kitchen staff safety protocols and restaurant standards.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Developed process that reduced waste and improved supply turnover.
- Maintained well-stocked stations with supplies for maximum productivity.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
Education
High School Diploma -
Masaka Secondary School
Masaka, Uganda11.2012
Skills
- Purchasing and Receiving
- Critical Thinking
- Food Plating and Presentation
- Collaborative Relationships
- Guest Satisfaction
- Facility Policies and Procedures
- Reading Comprehension
- Staff Meetings
- Disciplinary Action
- Emergency Situations
- Regulatory Adherence
- Operation and Control
- Food and Beverage Service
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 50 staff members.
Languages
English
Swahili
Timeline
Catering Supervisor
Sas Best Food Catering Services
11.2022 - 09.2023
Catering Supervisor
Milos Catering Services
01.2020 - 11.2022
High School Diploma -
Masaka Secondary School
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