Naomi Brame
Prescott Valley
Summary
Dynamic professional with a proven track record at Pronghorn Ranch HOA, excelling in customer service and office support. Recognized for resolving complaints with empathy, enhancing customer loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service/Office Assistant
Pronghorn Ranch HOA
Prescott Valley, AZ
05.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Resolved customer complaints effectively, improving satisfaction rates.
- Supported training initiatives for new hires, promoting a collaborative work environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Supervisor
In the Game
Prescott Valley, AZ
08.2021 - 08.2023
- Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
- Trained new team members on equipment usage and operational procedures.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal supply.
- Assisted in scheduling shifts to ensure adequate staffing during peak hours.
- Resolved customer inquiries and complaints, promoting a positive service experience.
- Oversaw daily operations of the part hosting department, ensuring smooth workflow and customer satisfaction.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
High School Diploma -
Bradshaw Mountain High
Prescott Valley, AZSkills
- Event scheduling
- Billing and invoicing
- Calendar management
- Time management
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Multitasking Abilities
Timeline
Customer Service/Office Assistant
Pronghorn Ranch HOA
05.2024 - 10.2024
Supervisor
In the Game
08.2021 - 08.2023
High School Diploma -
Bradshaw Mountain High