Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Brame

Prescott Valley

Summary

Dynamic professional with a proven track record at Pronghorn Ranch HOA, excelling in customer service and office support. Recognized for resolving complaints with empathy, enhancing customer loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service/Office Assistant

Pronghorn Ranch HOA
05.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted customers with inquiries, ensuring prompt and accurate responses.
  • Resolved customer complaints effectively, improving satisfaction rates.
  • Supported training initiatives for new hires, promoting a collaborative work environment.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Supervisor

In the Game
08.2021 - 08.2023
  • Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
  • Trained new team members on equipment usage and operational procedures.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal supply.
  • Assisted in scheduling shifts to ensure adequate staffing during peak hours.
  • Resolved customer inquiries and complaints, promoting a positive service experience.
  • Oversaw daily operations of the part hosting department, ensuring smooth workflow and customer satisfaction.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

High School Diploma -

Bradshaw Mountain High
Prescott Valley, AZ

Skills

  • Event scheduling
  • Billing and invoicing
  • Calendar management
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Customer Service/Office Assistant

Pronghorn Ranch HOA
05.2024 - 10.2024

Supervisor

In the Game
08.2021 - 08.2023

High School Diploma -

Bradshaw Mountain High
Naomi Brame