Naomi Sierra-Quintana
Phoenix
Summary
Not the best at it, but I can work in high-paced environments.
Can work under pressure and stress.
Good grasp for customer service and understanding the needs and accommodations of the client.
I try my best.
Overview
2
2
years of professional experience
Work History
Host
HMSHost
Phoenix, AZ
07.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
Spanish
Native or Bilingual
Timeline
Host
HMSHost
07.2023 - Current