Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nargiz Guliyeva

Summary

Innovative and proactive manager offering 15+ years of strong experience in IT, Finance Telecommunication and banking sphere converting effectively managing multiple areas. Demonstrated expertise in leading high-performing analytics teams to drive business growth, operational efficiency, enhance customer experience and drive competitive advantage.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of Revenue Assurance

AZERCONNECT LLC
10.2017 - Current

· Manage Revenue Assurance function for telecom group

· Provide complex analytical findings, actionable insights and recommendations to both technical and non-technical stakeholders based on data analysis, helping them make informed decisions and drive business growth

· Regularly report summary of findings and insights to top management.

· Develop and implement strategies to optimize revenue generation, mitigate revenue leakage risks and identify growth opportunities

· Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop dashboards and reports to track and measure performance against these metrics.

· Improved data-driven decision-making by implementing advanced analytics tools and techniques

· Increased revenue growth by identifying key business trends and opportunities through detailed data analysis

· Manage Risk Assessments process for new areas/Products. Design, develop, implement and coordinate new controls

Revenue Assurance Expert

Azerfon LLC
05.2016 - 10.2017

· Revenue Assurance tool implementation project lead

· Perform data analysis of Revenue Assurance controls, quantify and communicate the impact/risk of issues, perform root cause analysis

· Collect and analyze data from various sources, including internal systems, third-party tools, and market research, to identify trends, patterns, and opportunities

· Optimize operational efficiency with the implementation of process improvements based on analytical insights

· Coordination of technical and Business requirements for projects with all internal and external stakeholders

Revenue Assurance Senior Specialist

Azerfon LLC
07.2015 - 04.2016

Revenue Assurance Specialist

Azerfon LLC
01.2014 - 07.2015

ABS & Applied Systems Senior Administrator

Unibank
06.2013 - 01.2014

· Administration, support ABS& Applied systems programs

· Testing, acceptance, deployment and maintenance of developed applications, products and patches

· Provide technical assistance by responding to inquiries from users regarding issues and/or questions about ABS &Applied programs

· Optimization processes regarding ABS &Applied programs

· Analyzing financial statistics, controlling data integrity between financial subsystems

Reporting Specialist

Azerfon LLC
03.2010 - 06.2013

· Design, develop and maintain reporting solutions per reporting requirements for various departments

· Work closely with Business Analysts to assist in solutions analysis and testing

· Monitor and troubleshoot data warehouse issues to ensure continuous availability and performance.

· Responded to daily maintenance requests, streamlining processes through the installation, administration and configuration of Business Objects

· Design of logical and physical data models and the design, development and maintenance of ETL processes and algorithms

Billing Administrator

CATEL LLC
05.2008 - 04.2010

· Administer billing systems and software platforms used for billing operations

· Configure billing rules, rate plans, and billing cycles within the billing system.

· Monitor system performance, troubleshoot issues, and implement system enhancements as needed.

· Analyze billing data to identify trends, anomalies, and opportunities for process improvement.

Generate billing reports, dashboards, and metrics to track billing performance, revenue trends, and billing accuracy.

Billing Programmer

CATEL LLC
04.2006 - 05.2008

Education

- MIT Sloan Leadership Development Program

MIT Professional Education
2022

Master of Science - Mathematical Cybernetics

Baku State University
2010

Bachelor of Science - Applied Mathematics And Cybernetics

Baku State University
2008

Skills

  • Data analysis and visualization tools, such as SQL, Excel, Tableau, Power BI, Qlikview and similar tools
  • Programming languages -PLSQL, Python, C
  • Database Technologies-Strong understanding of relational database management systems (RDBMS) - Oracle, PostgreSQL, MySQL
  • Big Data Technologies
  • Data Warehousing
  • Analytical Thinking and Problem-solving Skills
  • Communication and Collaboration

Languages

English
Full Professional
Russian
Full Professional

Certification

Oracle Database SQL Certified Expert

Oracle PL/SQL Developer Certified Associate

Semifinalist of the Yukselish managerial competition

Timeline

Head of Revenue Assurance

AZERCONNECT LLC
10.2017 - Current

Revenue Assurance Expert

Azerfon LLC
05.2016 - 10.2017

Revenue Assurance Senior Specialist

Azerfon LLC
07.2015 - 04.2016

Revenue Assurance Specialist

Azerfon LLC
01.2014 - 07.2015

ABS & Applied Systems Senior Administrator

Unibank
06.2013 - 01.2014

Reporting Specialist

Azerfon LLC
03.2010 - 06.2013

Billing Administrator

CATEL LLC
05.2008 - 04.2010

Billing Programmer

CATEL LLC
04.2006 - 05.2008

- MIT Sloan Leadership Development Program

MIT Professional Education

Master of Science - Mathematical Cybernetics

Baku State University

Bachelor of Science - Applied Mathematics And Cybernetics

Baku State University
Nargiz Guliyeva