Developed and optimized airspace structures, routes, and procedures.
Collaborated with air traffic controllers, airlines, military, and stakeholders for effective airspace management.
Analyzed airspace capacity, efficiency, and environmental impact.
Led or supported airspace design and modernization projects.
Conducted passenger check-in, ensuring a smooth and efficient process.
Escorted passengers to their respective flights, providing personalized assistance as needed.
Verified passenger identification for compliance with security protocols and regulations.
Adhered to all security procedures during the check-in process to maintain safety and order.
Utilized strong problem-solving skills to manage and resolve issues with challenging passengers.
Provided accurate and timely responses to customer inquiries regarding flight details, airport amenities, and travel policies.
Collaborated with internal teams to efficiently process passenger information and ensure on-time flight departures.