Narin Tahirli
Summary
Dedicated and customer-focused Sales and Reservation Agent with one year of experience in spa operations. Skilled in sales, customer service, and administrative tasks. Adept at handling reservations, coordinating with teams, and ensuring smooth spa operations. Passionate about delivering high-quality guest experiences and maintaining service excellence. Proficient in Azerbaijani, Turkish, English (B2), and Russian (A2). Able to work midnight shifts.
Overview
3
3
years of professional experience
Work history
Reservation and Sales Agent
Fairmont Baku SPA
04.2024 - Current
- Provide detailed information about spa services, promotions, and memberships to maximize sales.
- Manage spa reservations through calls, emails, and in-person inquiries, ensuring smooth scheduling and a high occupancy rate.
- Assist guests with personalized service, addressing special requests and ensuring a premium spa experience.
- Coordinate with team members to maintain high service standards.
English teacher
Fame Educational Center
10.2022 - 04.2023
- Taught English to students of various levels, focusing on speaking and grammar.
- Designed lesson plans to enhance student learning.
Geography teacher
"Avropa" course
08.2022 - 11.2022
- Delivered engaging geography lessons to students.
- Created interactive teaching materials for better understanding.
Education
Bachelor's in Geography
Baku State University
09/2018 - 07/2022
Skills
- Customer Service & Guest Relations
- Appointment Scheduling & Booking Systems
- Upselling & Membership Sales
- Spa Operations
- Attention to Details
- Communication & Teamwork
- Ability to work midnight shifts
Certificates
- Computer and Python Fundamentals – STEP IT Academy (September 2023 – January 2024)
- Active Participation Certificate – Summer School by Ministry of Youth and Sports (July 2–7, 2022)
References
Raji Abidov - Sales and Reservation Supervisor, Fairmont Baku SPA, Flame Towers
✉️ raji.abidov@fairmont.com
📞 +994 70 861 82 43
Languages
Azerbaijani
Native
English
Upper intermediate
Turkish
Upper intermediate
Russian
Elementary
Timeline
Reservation and Sales Agent
Fairmont Baku SPA
04.2024 - Current
English teacher
Fame Educational Center
10.2022 - 04.2023
Geography teacher
"Avropa" course
08.2022 - 11.2022
Bachelor's in Geography
Baku State University
09/2018 - 07/2022
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