Narmeen Alkhouri
Surprise
Summary
Dynamic pharmacist with extensive experience at Walgreen's Pharmacy, excelling in patient education and medication safety. Proven ability to enhance customer service and optimize medication adherence through strong communication and collaboration with healthcare providers. Skilled in prescription verification and drug inventory management, ensuring high-quality care and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Pharmacist
Walgreen's Pharmacy
11.2022 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Pharmacy Intern
Walgreens
12.2018 - 12.2019
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
Pharmacy Technician
Walgreens
09.2016 - 11.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Ph.D. - Pharmacy
Jordan University of Science Technology
Irbod , Jordan09-2015
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Patient counseling
- Prescription filling
- Drug safety
- Dispensing medications
- Patient education
- Maintaining records
Timeline
Pharmacist
Walgreen's Pharmacy
11.2022 - Current
Pharmacy Intern
Walgreens
12.2018 - 12.2019
Pharmacy Technician
Walgreens
09.2016 - 11.2018
Ph.D. - Pharmacy
Jordan University of Science Technology
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