Narmin Alakparova

- Promoted and sold a wide range of retail banking products, including credit cards, loans, deposits, and digital services, through remote and phone-based sales channels.

- Actively contributed to the growth of non-branch sales by utilizing digital tools and CRM systems.

- Collaborated with product and marketing teams to improve customer conversion and campaign performance.
- Provided customers with end-to-end support in product application and onboarding via mobile communication.
-Consistently achieved and exceeded monthly sales targets and KPIs in a fast-paced banking environment.
-Maintained high levels of customer satisfaction through professional service and product knowledge.

Responsible for supporting the development of an online platform for remote servicing and sales to corporate clients. Key tasks include gathering business requirements, coordinating with IT and stakeholders, and contributing to design and testing efforts focused on automating corporate client interactions.