Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Narmin Huseynzada

Narmin Huseynzada

Overview

10
10
years of professional experience

Work History

Central Support Specialist

Technology Governance & Central Support
11.2021 - Current

Checking payment documents and forwarding them to the finance department.
To be in constant contact with vendors and follow the process to the end.

PRs to be created correctly according to the process and procedures: checking BOQ with contract, to be added procurement related docs (RFQ, RFP & etc.) , to manage PR/PO approval and signature process till providing to Vendor.

Be responsible on questions, supporting for any problems during PR/PO approval.

To manage Arrays /e-mail requests

Social Media Specialist

Customer Digital And Care Department
07.2018 - 11.2021

Answering customer requests for all three companies via Social Media.
To monitor posts and comments.
Working with Nar+ and My Bakcell applications.

Customer Service Representative

Customer Digital And Care Department
04.2017 - 07.2018

Solving corporative clients' issues

Responsible for call center office area during night shifts

Responsible for providing visitors with information during Azerbaijan Islamic Solidarity Games

Call Center Representative

Customer Relations
09.2014 - 04.2017

Solving clients' issues

Responsible for call center office area during night shifts

Responsible for providing visitors with information during Baku European Games

Education

MBA - MBA (Master of Business Administration) – Finance

Azerbaijan State Economic University
09.2016

No Degree - Bachelor Degree

Baku State University
06.2014

No Degree -

School-lyceum №20
09.2010

Skills

* Speeding up the work process by constantly communicating with other departments

* Ability to work overtime and in stressful work conditions

* Communication skills

* Payment Processing

* Call Management

* Failure resolution

* Ability to communicate and work with other companies in parallel

Additional Information

ACHIEVEMENTS


2nd Internal BDU Debate Tournament for Karl Popper Format

November 2011, Baku State University

3rd Azerbaijan State Economic University Open Debate Tournament

November 2011, Azerbaijan State Economic University

Timeline

Central Support Specialist

Technology Governance & Central Support
11.2021 - Current

Social Media Specialist

Customer Digital And Care Department
07.2018 - 11.2021

Customer Service Representative

Customer Digital And Care Department
04.2017 - 07.2018

Call Center Representative

Customer Relations
09.2014 - 04.2017

MBA - MBA (Master of Business Administration) – Finance

Azerbaijan State Economic University

No Degree - Bachelor Degree

Baku State University

No Degree -

School-lyceum №20
Narmin Huseynzada