Checking payment documents and forwarding them to the finance department.
To be in constant contact with vendors and follow the process to the end.
PRs to be created correctly according to the process and procedures: checking BOQ with contract, to be added procurement related docs (RFQ, RFP & etc.) , to manage PR/PO approval and signature process till providing to Vendor.
Be responsible on questions, supporting for any problems during PR/PO approval.
To manage Arrays /e-mail requests
Answering customer requests for all three companies via Social Media.
To monitor posts and comments.
Working with Nar+ and My Bakcell applications.
Solving corporative clients' issues
Responsible for call center office area during night shifts
Responsible for providing visitors with information during Azerbaijan Islamic Solidarity Games
Solving clients' issues
Responsible for call center office area during night shifts
Responsible for providing visitors with information during Baku European Games
* Speeding up the work process by constantly communicating with other departments
* Ability to work overtime and in stressful work conditions
* Communication skills
* Payment Processing
* Call Management
* Failure resolution
* Ability to communicate and work with other companies in parallel
ACHIEVEMENTS
2nd Internal BDU Debate Tournament for Karl Popper Format
November 2011, Baku State University
3rd Azerbaijan State Economic University Open Debate Tournament
November 2011, Azerbaijan State Economic University