Narmin Mansurova
Baku, Azerbaijan
Summary
Accomplished HR professional with 9 years of experience in driving transformative leadership, shaping high-performing cultures, and refining talent strategies to propel organizational success. Renowned for pioneering cutting-edge initiatives that elevate employee engagement and drive business growth. Committed to innovation and continuous improvement, with a passion for shaping the future of work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head of Organizational Development and Business Partnering
Innovation and Digital Development Agency under the Ministry of Digital Development and Transport
Baku
02.2024 - Current
- Designed a comprehensive OD plan, strengthening leadership resilience and managerial effectiveness.
- Introduced transformative programs aimed at cultivating strong leadership and continuous improvement
- Revamped systems for competency assessments and grading, aligning with organizational goals
- Managed L&D, Executive Coaching, Leadership Development, Career Architecture, and Workforce Planning initiatives
- Led a team of HR Business Partners, L&D and OD Specialists
Adjunct Instructor, 'Human Resources Management' and 'Career Planning'
Khazar University
Baku
09.2021 - Current
Recruitment Consultant (remote)
Packageman
NJ
06.2022 - 02.2024
- Overseeing company-wide sourcing and recruitment activities, while developing and executing aligned recruitment strategies
Senior Talent Development Specialist
SOCAR (State Oil Company of Azerbaijan Republic)
Baku
05.2019 - 02.2024
- Pioneered the corporate values renewal, culture change, and other strategic transformative projects
- Developed innovative L&D policies and programs tailored to organizational needs
- Designed and led a variety of leadership development programs for C-Suite, Senior/Mid-level, and Frontline Managers, achieving a participant satisfaction rate of over 95%
- Spearheaded employee onboarding, leadership mentoring, and internal training initiatives
- Collaborated with stakeholders to develop 100+ online (e-learning) and offline learning solutions & contents
- Evaluated the effectiveness of training programs and recommended improvements
- Supervised the execution of L&D initiatives across 23+ entities while providing consultation and guidance
- Managed career development, competency assessment, and succession planning programs
- Championed talent management initiatives, aligning performance and reward systems to foster a high-performance culture
- Oversaw the identification and development of High Potential (HIPO) individuals
- Advised on company HR strategy and conducted HR Audits across entities for a company with 50,000+ employees, improving HR operational efficiency and compliance by 70%
- Leveraged data-driven insights by analyzing HR-related data, metrics and trends, providing strategic recommendations to optimize people management strategies
Adjunct Instructor, 'Career Development & Management'
ADA University
Baku
01.2022 - 07.2022
Career Counselor
ADA University
Baku
08.2017 - 09.2018
- Delivered formal courses and workshops in career and professional development, organized career fairs
- Guided strategic vision and implementation for career development services
- Cultivated partnerships with 500+ employers and professional organizations, facilitating student and alumni recruitment, resulting in over 90% graduate placement
HR Administration Manager
AISGOC (Azerbaijan Islamic Solidarity Games Operations Committee)
Baku
06.2016 - 06.2017
- Led and executed diverse HR and organizational projects with precision, ensuring seamless delivery
- Managed recruitment and liaised with recruitment agencies to identify and attract top-tier talent
- Streamlined and optimized HR Admin procedures, ensuring strict compliance with legislation, fostering operational efficiency, and mitigating legal risks
- Developed and implemented an onboarding program achieving a 95% program satisfaction rate
HR Specialist
BEGOC (Baku 2015 European Games Operations Committee)
Baku
07.2014 - 09.2015
- Company Overview: baku2015.com
- Managed recruitment and selection of more than 300 employees for 6 different departments
- Coordinated recruitment, training, assessment centers, performance review procedures for 'Graduate Recruitment' program
Education
MBA - Master of Business Administration
Azerbaijan State University of Economics
06.2017
Master 1 - Business Management
University Paris-Est Creteil, France
05.2016
BA - Linguistics/Pedagogics
Azerbaijan University of Languages
06.2014
Skills
- MS Office
- MS Project
- Power BI
- Tableau
- SAP HCM
- Instructional design
- Project Management
- HR Analytics
- Strategy Development and Execution
- Culture and Change Management
- Training and course delivery
- HR policies development
Certification
SHRM-SCP
Languages
Azerbaijani
First Language
English
Proficient (C2)
C2
Russian
Proficient (C2)
C2
Turkish
Proficient (C2)
C2
Timeline
Head of Organizational Development and Business Partnering
Innovation and Digital Development Agency under the Ministry of Digital Development and Transport
02.2024 - Current
Recruitment Consultant (remote)
Packageman
06.2022 - 02.2024
Adjunct Instructor, 'Career Development & Management'
ADA University
01.2022 - 07.2022
Adjunct Instructor, 'Human Resources Management' and 'Career Planning'
Khazar University
09.2021 - Current
Senior Talent Development Specialist
SOCAR (State Oil Company of Azerbaijan Republic)
05.2019 - 02.2024
Career Counselor
ADA University
08.2017 - 09.2018
HR Administration Manager
AISGOC (Azerbaijan Islamic Solidarity Games Operations Committee)
06.2016 - 06.2017
HR Specialist
BEGOC (Baku 2015 European Games Operations Committee)
07.2014 - 09.2015
SHRM-SCP
MBA - Master of Business Administration
Azerbaijan State University of Economics
Master 1 - Business Management
University Paris-Est Creteil, France
BA - Linguistics/Pedagogics
Azerbaijan University of Languages