Narmin Sultanova
Baku
Summary
Dynamic Agile Coach and Technical Project Manager with over 8 years of experience delivering transformative IT projects. Proven success in leading cross-functional teams to drive strategic goals, improving project delivery efficiency by 28% and reducing timelines by 25%. Adept at managing large-scale projects within budget and on schedule, strongly focusing on continuous improvement, stakeholder engagement, and fostering a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Agile Coach
International Bank of Azerbaijan
08.2024 - Current
- Led the alignment of the entire IT block to ensure progress in strategic objectives and initiatives.
- Facilitated enterprise-level ceremonies, including Monthly Tech Review and Technology Synchronization, while managing parallel tribe-level ceremonies.
- Implemented Agile practices that enhanced team collaboration and operational efficiency.
- Mentored teams to foster continuous improvement, achieving a 30% increase in Agile adoption rates.
- Cultivated cross-departmental collaboration, optimizing workflows to meet organizational goals.
- Advised top management on agile strategy development, improving organizational agility at all levels.
Senior Scrum Master
International Bank of Azerbaijan
04.2021 - 08.2024
- Facilitated Scrum ceremonies for five teams, resulting in a 20% improvement in sprint velocity.
- Championed Agile methodologies, driving a 30% increase in team productivity.
- Implemented best practices, reducing project delivery times by 25%.
- Mentored over 25 teams, significantly increasing Agile adoption rates.
- Enhanced product development processes, boosting customer satisfaction by 40%.
- Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
Technical Project Manager
SalonUltimate/OpenSpend Inc
07.2022 - 07.2023
- Led end-to-end project delivery as a Delivery Manager, ensuring projects were completed on time and within scope.
- Served as Scrum Master and Agile Coach, facilitating Scrum ceremonies, coaching teams, and driving continuous improvement.
- Acted as Team Lead, providing leadership to cross-functional teams, and enhancing productivity.
- Managed releases as Release Manager, ensuring minimal disruption and maximum efficiency.
- Developed and executed project plans, maintaining strict control over scope, timelines, and budgets.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects.
- Managed 10+ project teams in an Agile environment, realizing success through the application of SDLC methodologies and exceptional leadership skills.
Senior Scrum Master
Fujitsu
01.2022 - 04.2022
- Led Scrum ceremonies including sprint planning, backlog refinement, and retrospectives.
- Managed 80+ deliverables and task allocation among cross-functional teams, ensuring project success.
- Embedded Agile methodologies into the organizational culture, enhancing business value.
- Fostered collaboration across teams, maintaining project momentum and delivering innovative solutions.
IT Change Manager/IT Program Manager
International Bank of Azerbaijan
07.2019 - 04.2021
- Orchestrated IT change management and program execution, aligning 100+ projects with business goals.
- Guided 40+ IT initiatives from inception to completion, ensuring on-time delivery within budget.
- Applied ITIL framework to enhance project and program management effectiveness.
- Engaged stakeholders to drive project success and resolve complex challenges.
- Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
IT Business Analyst
PASHA Insurance
10.2016 - 07.2019
- Elicited and analyzed business requirements, optimizing processes to deliver effective technical solutions for 70+ projects.
- Implemented rigorous software testing procedures, ensuring high-quality deliverables.
- Ensured proper change management procedures were followed during system upgrades, reducing risk of disruption or data loss.
- Optimized workflow by identifying bottlenecks and recommending process improvements, driving greater productivity.
- Facilitated stakeholder collaboration, aligning solutions with organizational objectives.
Education
MBA - Management Information Systems
Qafqaz University
Baku, Azerbaijan06.2016
Bachelor of Science - Biology
Baku State University
Baku, Azerbaijan06.2012
Skills
- Agile Project Management
- Leadership & Team Development
- Agile Coaching & Mentorship
- Scrum & Kanban Frameworks
- Strategic Planning & Execution
- Change Management (ITIL4)
- Continuous Improvement & Lean Practices
- Stakeholder Engagement & Communication
- OKRs & Performance Metrics
- Critical Thinking & Problem Solving
Certification
· DAVSC- Disciplined Agile Value Stream Consultant | PMI | Jun 2024
· DASSM – Disciplined Agile Senior Scrum Master | PMI | Jan 2024
· Agile Certified Practitioner | PMI | July 2023
· ITIL4 Specialist: Drive Stakeholder Value | AXELOS | Mar 2022
· Professional Scrum Product Owner I | Scrum.org | Sep 2021
· Kanban Systems Improvement | Kanban University | Jun 2021
· ITIL4 Strategist: Direct, Plan and Improve | AXELOS | Jun 2021
· ITIL4 Specialist: High Velocity IT | AXELOS | Mar 2021
· Kanban System Design | Kanban University | Dec 2020
· ITIL4 Specialist: Create, Deliver and Support | AXELOS | Aug 2020
· Professional Scrum Master I | Scrum.org | Nov 2019
· Professional Project Management | PMI | Dec 2018
Languages
Russian
Native language
English
Advanced
C1
Turkish
Proficient
C2
Timeline
Agile Coach
International Bank of Azerbaijan
08.2024 - Current
Technical Project Manager
SalonUltimate/OpenSpend Inc
07.2022 - 07.2023
Senior Scrum Master
Fujitsu
01.2022 - 04.2022
Senior Scrum Master
International Bank of Azerbaijan
04.2021 - 08.2024
IT Change Manager/IT Program Manager
International Bank of Azerbaijan
07.2019 - 04.2021
IT Business Analyst
PASHA Insurance
10.2016 - 07.2019
MBA - Management Information Systems
Qafqaz University
Bachelor of Science - Biology
Baku State University
· DAVSC- Disciplined Agile Value Stream Consultant | PMI | Jun 2024
· DASSM – Disciplined Agile Senior Scrum Master | PMI | Jan 2024
· Agile Certified Practitioner | PMI | July 2023
· ITIL4 Specialist: Drive Stakeholder Value | AXELOS | Mar 2022
· Professional Scrum Product Owner I | Scrum.org | Sep 2021
· Kanban Systems Improvement | Kanban University | Jun 2021
· ITIL4 Strategist: Direct, Plan and Improve | AXELOS | Jun 2021
· ITIL4 Specialist: High Velocity IT | AXELOS | Mar 2021
· Kanban System Design | Kanban University | Dec 2020
· ITIL4 Specialist: Create, Deliver and Support | AXELOS | Aug 2020
· Professional Scrum Master I | Scrum.org | Nov 2019
· Professional Project Management | PMI | Dec 2018
Similar Profiles
AMID SHUKUROVAMID SHUKUROV
Senior Back-End Developer at Bank ABB - "International Bank of Azerbaijan" OJSCSenior Back-End Developer at Bank ABB - "International Bank of Azerbaijan" OJSC
Agshin HajizadaAgshin Hajizada
Lead Software QA Engineer at International Bank of AzerbaijanLead Software QA Engineer at International Bank of Azerbaijan
Xeyale HuseyinzadeXeyale Huseyinzade
Leading Specialist at Treasurer at International Bank of AzerbaijanLeading Specialist at Treasurer at International Bank of Azerbaijan