Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Narmina Ramazanova

Baku,Azerbaijan

Summary

A seasoned professional with expertise in leadership acumen and people development talent, adept at monitoring key performance indicators and crafting departmental strategies. Demonstrates exceptional decision-making prowess and organisational expertise, fostering team capacity building and employee training to drive performance management. Committed to enhancing customer service through effective performance evaluations, with a focus on continuous improvement and strategic growth.

Overview

19
19
years of professional experience

Work history

Head of The Department of Medications and Devices

State Agency of Mandatory Health Insurance
01.2026 - 04.2026

Head of the Call Center

State Agency of Mandatory Health Insurance
01.2022 - 01.2026

The Call Center Service/Coordinator

State Agency of Mandatory Health Insurance
09.2021 - 01.2022

Coordinator at Medical Examination Division

State Agency of Mandatory Health Insurance
01.2021 - 09.2021

Leading Specialist at Medical Examination Dep.

State Agency of Mandatory Health Insurance
04.2019 - 01.2021

Junior Medical Expert

Pasha Insurance OJSC/Medical Examination Dep.
Baku, Azerbaijan
06.2017 - 04.2019

Assistant/Chief assistant/Specialist

Pasha Insurance OJSC/Medical Assistance Department
Baku, Azerbaijan
06.2014 - 06.2017

Graduate Student Intern

CHILDREN’S CLINICAL HOSPITAL NO.6.
Baku, Azerbaijan
08.2007 - 06.2008

Education

Master of Divinity - MDiv, Pediatrician - Medicine

Azerbaijan Medical University
Azerbaijan
09/2001 - 06/2007

Skills

  • Leadership acumen
  • People development talent
  • Key Performance Indicator monitoring
  • Departmental strategy development
  • Team capacity building
  • Employee training
  • Decision-Making prowess
  • Organisation expertise
  • Customer Service
  • Performance Management
  • Performance evaluations

Languages

Azerbaijan
Native
Russian
Fluent
English
Upper intermediate
Spanish
Intermediate

Affiliations

  • Books, traveling, music, sports.

Timeline

Head of The Department of Medications and Devices

State Agency of Mandatory Health Insurance
01.2026 - 04.2026

Head of the Call Center

State Agency of Mandatory Health Insurance
01.2022 - 01.2026

The Call Center Service/Coordinator

State Agency of Mandatory Health Insurance
09.2021 - 01.2022

Coordinator at Medical Examination Division

State Agency of Mandatory Health Insurance
01.2021 - 09.2021

Leading Specialist at Medical Examination Dep.

State Agency of Mandatory Health Insurance
04.2019 - 01.2021

Junior Medical Expert

Pasha Insurance OJSC/Medical Examination Dep.
06.2017 - 04.2019

Assistant/Chief assistant/Specialist

Pasha Insurance OJSC/Medical Assistance Department
06.2014 - 06.2017

Graduate Student Intern

CHILDREN’S CLINICAL HOSPITAL NO.6.
08.2007 - 06.2008

Master of Divinity - MDiv, Pediatrician - Medicine

Azerbaijan Medical University
09/2001 - 06/2007
Narmina Ramazanova