Natalee Armenta
Surprise
Summary
Focused college student with strong customer service skills. Offering extensive experience in high-volume settings. Highly service-minded and professional with staff and customers. Motivated to get tasks done.
Overview
1
1
year of professional experience
Work History
FOH Trainer
Chick-fil-A
Surprise
10.2023 - Current
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Checked expiration dates on food products regularly and replaced expired items.
- Monitored food temperatures to ensure safety and quality standards were met.
- Prepared food items such as salads, sandwiches, desserts, as needed.
Education
Psycology
Maricopa Community Colleges, Glendale Community College
Glendale, AZ08-2028
High School Diploma -
Willow Canyon High School
Surprise, AZ08-2024
Skills
- Team collaboration
- Customer service
- Employee coaching
- POS system proficiency
- Customer relationship management
- Cash handling expertise
- Product restocking
- Cash register systems
Timeline
FOH Trainer
Chick-fil-A
10.2023 - Current
Psycology
Maricopa Community Colleges, Glendale Community College
High School Diploma -
Willow Canyon High School
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