Natalie Dillard
Phoenix
Summary
For the past seven years, I have managed two wonderful hotels in North Carolina, but in 2024, I went to the Peruvian Amazon to volunteer at a research station, not knowing what to expect. The experience drove me to want to fulfill a biology degree, hence why I am at Arizona State University. I left the hotels on very amicable terms, and I have provided the owner as a reference. I speak both English and Spanish. My schedule is very open and flexible. I will work hard. Thank you for taking the time to read my resume.
Overview
7
7
years of professional experience
Work History
General Manager of Operations
Arch Hotels Inc.
Cherokee
01.2018 - 01.2025
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Handled order processing and budget management.
- Oversaw sourcing and hiring procedures.
- Managed bi-weekly payroll and processed monthly bills.
- Optimized pricing management systems efficiently.
- Oversaw everyday functions of the hotel.
Volunteer
Wired Amazon
Puerto Maldonado
02.2024 - 05.2024
- Conducted tasks specified by researchers for capturing and logging data points.
- Utilized sound equipment to capture and analyze calls of various primates within their natural habitat and then processed this data at the lodge using specific radiowave technology
- Collected many species of moths for examination, classified said species, and examined for new species.
- Assisted on the Macaw project as needed, typically assisting climbers or watching nest films.
Education
Bachelor of Science - Conservation Biology
Arizona State University
Tempe, AZ12-2026
Skills
- Customer service
- Guest relations
- Proficent in QuikBooks and various other softwares
- Housekeeping
- Fluent in English and Spanish
- Organized and timely
Timeline
Volunteer
Wired Amazon
02.2024 - 05.2024
General Manager of Operations
Arch Hotels Inc.
01.2018 - 01.2025
Bachelor of Science - Conservation Biology
Arizona State University
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