Natalie Maloney
Avondale
Summary
Dependable worker with a willingness to learn and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player with experience in fast paced, high intensity environments and comfortable with multitasking and working in a team. Experience with working in leadership positions for fast paced operations and is committed to going above and beyond to serve guests and promote a positive work environment while maintaining necessary standards.
Overview
3
3
years of professional experience
Work History
Food and Beverage Team Member
Life Time Fitness Inc.
2025.11 - Current
- Assist in the daily operations of all food service profit centers within the club including: Cafe, Coffee shop, Bar, and poolside bistro.
- Collaborate with management and coworkers to create excellent guest experiences for members of the club.
- Ensure FOH is operating smoothly during service, keeping the flow and communication between front and back clear and productive during peak hours.
- Prep and cook all food needed for service, upholding all BOH standards and procedures.
- Assist with the execution of themed events hosted in the club, working and communicating with other departments to ensure events run smoothly.
- Train new hires on the understanding of daily operations within the cafe.
- Uphold the standards and values of the LifeTime Brand, coaching new hires on what that standard means and how to embody it as well.
- Stay up to date on all promotional offer and product information, educating members on LifeTime brand products and the benefits of trusting LifeTime with their supplements.
Hospitality Attendant/Custodial Assistant
Hotel Peppertree - Best Western Premiere
2025.05 - 2025.09
- Set up breakfast area in the morning and prep and cook all food in the morning required for the breakfast service.
- Follow hotel hospitality standards and provide great customer service by anticipating and assisting with guest needs—ensuring they receive the highest quality service during their stay.
- Follow all food safety procedures in the kitchen area regarding food preparation and storage.
- Ensure all open areas for public remain up to the proper cleanliness standards for the guests to used.
- In charge of deep cleaning all public areas for guest use up to hotel standard every day effectively and efficiently.
- Understand and thoroughly practice all proper chemical use and cleaning procedures for public guest use areas and in the kitchen.
Service Leader/Apprentice Manager
Chipotle Mexican Grill
2023.07 - 2025.05
- Train new hires effectively using training tools
- Help oversee and facilitate the onboarding process of new hires alongside GM
- Communicate effectively with other staff members and management to help uphold company standards and core values
- Uphold company standards regarding cleanliness and hospitality
- Serve food to customers while maintaining hospitality standards.
- Check customers out at the register.
- Make mobile orders on the digital make line.
- Uphold standards in the back of house by cleaning and storing dishes and maintaining cleanliness in the dish area.
- Make sure all items in walk in fridge and reach in coolers are properly labeled and organized following the FIFO system.
- Review deployment sheet for shift and ensure everyone is in set positions for peak.
- Review prep sheets to ensure all pm and overnight prep has been completed.
- Help build a positive environment for staff and help maintain customer satisfaction.
- Manage a large team at a fast pace.
- Be in charge of inventory counts for all products in the store
- Be in charge of the ordering of all food, beverage and other products needed for store.
- Manage the PNL’s of the store to ensure team is hitting the necessary numbers and margins.
- Manage labor on a daily basis, keeping track of how many hours are being worked and ensuring we stay within the amount of labor given each week and managing staff’s overtime.
- Coordinate with GM on scheduling to meet the needs of the shift while following the team’s availability.
- Ensure the safety and quality of all food and the service meets the standards of the company.
- Manage team effectively to ensure all opening/shift change/closing tasks are completed effectively, efficiently and on time.
- Oversee daily operations and be the lead Manager on Duty when GM is not present.
Education
High School Diploma -
Penn Foster High School
Online2024-09
Skills
- Faced Paced Restaurant Management
- New Employee Training/Cross training
- Managing and leading large teams in Restaurant Settings
- Cash Handling/Aloha POS Experience
- Experience with Food Handling
- Hospitality experience in Food/beverage and Hotel Settings
- Customer Service and Upsell Abilities
- Excellent Multitasking
- Excellent Communication
- Hotel Experience
- Custodial Experience
- Hotel Laundry Experience
Certifications/Awards
- Servsafe Manager Certification
- Servsafe Food Handlers Certification
- Servsafe Alcohol Certification
- Employee of the month at Chipotle(feb. 2024 - sept. 2024)
Timeline
Food and Beverage Team Member
Life Time Fitness Inc.
2025.11 - Current
Hospitality Attendant/Custodial Assistant
Hotel Peppertree - Best Western Premiere
2025.05 - 2025.09
Service Leader/Apprentice Manager
Chipotle Mexican Grill
2023.07 - 2025.05
High School Diploma -
Penn Foster High School