Natalie Monongye
Gabes, Gabriel Brothers
Mesa
23
years of professional experience
Dynamic sales associate with proven skills in customer service and point-of-sale operations. Adept at problem-solving and fostering customer relationships to drive sales and enhance satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Sales Associate
2 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and attract customers.
- Processed transactions efficiently using point-of-sale system to ensure customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Buffet Cashier
3 Months- Processed customer payments efficiently using POS system.
- Maintained cleanliness and organization of buffet area to enhance guest experience.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational protocols and service expectations.
- Assisted in maintaining buffet cleanliness, adhering to strict health and safety standards.
- Maintained detailed records of daily transactions, enabling accurate end-of-shift reconciliations.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Assistant Curator
3 Years 3 Months- Curated and organized exhibitions showcasing Hopi culture and art.
- Collaborated with artists and community members to enhance cultural representation.
- Assisted in developing educational programs for museum visitors.
- Supported collection management by documenting and cataloging artifacts accurately.
- Curated rotating displays within permanent galleries, keeping exhibits fresh and engaging for returning visitors.
- Oversaw inventory management systems, ensuring accurate records were maintained for both incoming loans and outgoing artwork shipments.
- Coordinated volunteer efforts during special events, ensuring a smooth flow of operations and a positive experience for all attendees.
- Procured talented individuals, performing artists, and musicians to entertain guests during special events.
Gallery Sales Associate
8 Years- Implemented effective sales techniques to exceed monthly targets consistently
- Cultivated strong customer relationships to enhance sales and client satisfaction
- Conducted product demonstrations to educate customers on features and benefits
- Collaborated with team members to maintain organized and visually appealing displays
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed efficient cash register operations.
- Wrapped, boxed and weighed bakery department products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
GED
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent communication skills
Prospecting and telemarketing
Verbal and written communication
Client account management
Business development
Point of sale operation
Timeline
Sales Associate
Gabes, Gabriel Brothers
10.2025 - 12.2025Read More
Buffet Cashier
Cliff Castle Casino
01.2016 - 04.2016Read More
Assistant Curator
Hopi Museum
02.2010 - 05.2013Read More
Gallery Sales Associate
Monongya Gallery
01.2003 - 01.2011Read More
Hopi Jr/Sr High School
GED
Read More