Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataly Corona

Phoenix

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Abrazo Scottsdale Campus. Proven ability to enhance patient experiences through effective problem-solving and hospitality. Highly adaptable, with a commitment to maintaining a safe environment and ensuring regulatory compliance in fast-paced medical settings.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Concierge

Abrazo Scottsdale Campus
09.2023 - Current
  • Provided exceptional customer service to enhance patient and visitor experiences.
  • Coordinated transportation and lodging arrangements for patients and families.
  • Assisted with inquiries, ensuring prompt resolution of concerns and requests.
  • Developed knowledge of campus resources to guide patients effectively.
  • Trained new staff on best practices in concierge services to ensure consistency.

Sitter

Abrazo Scottsdale Campus
09.2021 - 2023
  • Provided compassionate care and support to patients, ensuring comfort and safety during their stay.
  • Assisted nursing staff with daily activities, enhancing patient well-being and promoting recovery.
  • Maintained cleanliness and organization of patient areas, contributing to a safe environment.
  • Monitored patients' vital signs, promptly reporting any changes to medical personnel for timely intervention.

Unit Assistant

Banner University Medical Center
05.2018 - 2020

Stock rooms

Clean and turn overs

Assist provider and nurses with equipment

  • Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.

Evs

Banner University Medical Center
02.2016 - 2018
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Banning High School
Wilmington, CA
06.2008

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Guest services
  • Telephone etiquette
  • Hospitality

Languages

Spanish
Full Professional

Timeline

Concierge

Abrazo Scottsdale Campus
09.2023 - Current

Sitter

Abrazo Scottsdale Campus
09.2021 - 2023

Unit Assistant

Banner University Medical Center
05.2018 - 2020

Evs

Banner University Medical Center
02.2016 - 2018

High School Diploma -

Banning High School
Nataly Corona