Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Ketvirtis

Tolleson

Summary

Knowledgeable Certified Medical Assistant with exceptional background over 18+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. I am a dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. I am a very hardworking individual with professional people skills, with deep understanding of patient care and protections.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant/Procedure Coordinator

Dignity Health Cancer Institute
02.2022 - Current
  • Surgery scheduler, scheduling high priority cases at SJHMC, and SJOPSC.
  • Coordinating combo cases with multiple surgions.
  • Finding well qualified anesthesiologist for cases
  • Obtaining prior Authorizations
  • Informing patient of surgerical details and coordinating pre op testing and post op appointments
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.

Certified Medical Assistant

Banner University Medical Center
07.2021 - 02.2022

• Busy University Women's health practice with multiple MD's, NP's, Residents and Fellows.

Duties include but not limited to:

• Triage calls with patients

• Calling Pharmacies and prescriptions

Demonstrating proficiency in greeting and rooming patients and obtaining vital signs and patient history.

Performing injections, as well as assisting providers with in-office procedures such as Hysteroscopies in Quad A room, Essure, LEEP

• Examination Preparation Supply Management

• Critical Thinking

Appointment Scheduling

• Cleaning and Sanitizing

• Treatment Room Preparation Medication Administration

• Time Management

• Procedure Assistance

• Decision Making

• Multi-line Telephone System OperationParticipated in team meetings to improve workflows and contribute to improving patient population outcomes.

• Educated patients about medications, procedures and physician's instructions

Certified Medical Assistant

Franciscan Women's Health
04.2015 - 06.2021

Duties include but not limited to: Demonstrating proficiency in greeting and rooming patients and obtaining vital signs and patient history Performing injections, as well as assisting providers with in-office procedures such as Hysteroscopies in Quad A room, Essure, LEEP procedures, Colposcopies, IUD insertions, Nexplanon insertion and removals, Endometrial biopsies, and newborn circumcisions Covid-19 testing and administering Covid-19 vaccine Ensure the cleanliness, sanitation and maintenance of all exam rooms and equipment Sterilization of instruments Responsible for the ordering of supplies and stocking exam rooms Patient phone call and triage, inputting lab results in patient charts and charting patient information Knowledge to react calmly and effectively in emergency situations Working with EPIC electronic medical records.

Education

Certification - Medical Assistant

Everest College
Tacoma
01-2004

Skills

  • Surgery scheduling
  • Patient care, triage, customer service, patient education and knowledge
  • Patient scheduling, injections, phlebotomy
  • Medical records management, EMR, HIPPA knowledge, PHI knowledge, Data entry (75 WPM) Documentation
  • Procedures Expert Professional Bedside Manner
  • Proper Sterilization Techniques Charting Expertise Understands Medical Procedures
  • Able to Lift 75 Pounds HIPAA Compliance Social Perceptiveness
  • Check-In and Check-Out Procedures Clear
  • Communication Experience Examination
  • Preparation Supply Management Critical Thinking
  • Appointment Scheduling
  • Cleaning and Sanitizing Treatment Room
  • Preparation Medication Administration Time Management Procedure Assistance Decision Making Multi-line Telephone System Operations

Certification

  • CMA - Certified Medical Assistant

Timeline

Certified Medical Assistant/Procedure Coordinator

Dignity Health Cancer Institute
02.2022 - Current

Certified Medical Assistant

Banner University Medical Center
07.2021 - 02.2022

Certified Medical Assistant

Franciscan Women's Health
04.2015 - 06.2021

Certification - Medical Assistant

Everest College
Natasha Ketvirtis