Natasha Deanda
Mesa
Summary
Dynamic leader with a proven track record at Meadow Oaks Academy, adept in staff management and strategic planning. Excelled in enhancing collaboration, achieving significant improvements in teacher performance and student satisfaction. Skilled in data analysis and employee relations, consistently driving growth and operational excellence.
Looking to transition into new field, developed skills in collaborative and fast-paced environment. Specializes in project coordination, strategic planning, and team leadership. Seeks to leverage these skills to drive success and innovation in new professional challenge.
Overview
8
8
years of professional experience
Work History
Assistant Director
Meadow Oaks Academy
04.2024 - Current
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
Bid Manager
J's Door & Trim
03.2023 - Current
- Drove development of overarching work plan across multiple proposal development workstreams.
- Enhanced collaboration among teams for improved bid quality through regular communication and status updates.
- Secured favorable contract terms by negotiating effectively with clients post-award negotiations stages.
- Contributed to company growth by maintaining a consistent pipeline of potential business opportunities through continuous monitoring and analysis of market trends.
- Maintained up-to-date knowledge of industry trends and market changes, allowing for better alignment with customer expectations during the bidding process.
Ordering Specialist
Huesman Brothers Door & Trim
06.2021 - 02.2023
- Enhanced order accuracy by meticulously reviewing and verifying customer information.
- Analyzed historical sales data to anticipate future inventory needs and reduce stock shortages or overages.
- Created detailed reports on ordering trends, providing valuable insights to inform decision-making processes at both operational and strategic levels within the organization.
- Ensured compliance with company policies for all orders, including payment processing and return procedures.
- Troubleshot complex order issues, working closely with other departments to determine root causes and implement solutions quickly.
- Assisted customers with placing orders, addressing concerns or issues as they arose.
- Developed strong relationships with vendors, negotiating favorable pricing and terms for bulk purchases.
- Conducted regular audits of open orders, identifying any delays or discrepancies that could impact customer satisfaction or delivery timelines.
Front Desk Receptionist
Love 2 Learn Preschool
10.2019 - 04.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Front Desk Receptionist
Brookdale Assisted Living
05.2017 - 02.2021
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Customer Service Representative
Dexcom
08.2018 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NM05-2009
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Business administration
- Employee relations
- Meeting facilitation
Timeline
Assistant Director
Meadow Oaks Academy
04.2024 - Current
Bid Manager
J's Door & Trim
03.2023 - Current
Ordering Specialist
Huesman Brothers Door & Trim
06.2021 - 02.2023
Front Desk Receptionist
Love 2 Learn Preschool
10.2019 - 04.2021
Customer Service Representative
Dexcom
08.2018 - 05.2019
Front Desk Receptionist
Brookdale Assisted Living
05.2017 - 02.2021
High School Diploma -
Las Cruces High School
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