Natasia Kaigler
Phoenix
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales/keyholder
Lovisa
08.2023 - Current
- Handled cash register operations accurately regarding returns, exchanges, and refunds.
- Collaborated with other Key Holders and Sales Associates to create a positive work environment focused on teamwork and achieving goals.
- Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
- Increased average transaction value through effective up-selling and cross-selling techniques tailored to each customer''s preferences.
- Maintained detailed records of daily sales activities, ensuring accurate reporting for management analysis and decision-making purposes.
Beauty Advisor Fragrance
Dillard's
04.2023 - 08.2024
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
Shipping and fulfillment
Macy's
12.2022 - 01.2024
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
Online Sales Manager (remote)
GhostWriters media publishing
02.2017 - 03.2023
- Filling, incoming and outgoing orders
- Obtaining corporate account and maintaining relationships For repeat business, managing a staff of15 Providing great customer service
- Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
- Analyzed online sales data and developed action plans to improve margin, revenue and processes.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Interviewed, hired and trained sales team members to establish sufficient phone coverage during holiday peak periods.
- Managed a team of sales representatives to ensure consistent achievement of monthly sales targets.
- Boosted online sales by implementing effective digital marketing strategies and campaigns.
Beauty advisor
Walgreens
11.2020 - 04.2022
- Providing knowledge on the latest beauty, products, skin hydration testing make up application beauty product sales hitting a daily sales goal
- Also traveling and educating Other coworkers on the newest beauty products
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
Education
Cosmetology certification - undefined
Dorsey school Of beauty
06.2014
Associate - business
Dorsey school of business
06.2013
Skills
- Competitor awareness
- Money handling
- Cash handling
- Customer service management
- Relationship building
- Product knowledge
- Conflict resolution
- Team development
- Sales leadership
- POS system operations
- Suggestive selling
- Performance tracking
- Transaction processing
- Brand representation
- Beauty product demonstration
- Customer service
- Workplace safety
- Training and mentoring
- Team building
- Cash handling accuracy
- Scheduling coordination
- Product ordering
- Loss prevention strategies
- Promotional planning
- Store recovery processes
- Multitasking and prioritizing
Timeline
Sales/keyholder
Lovisa
08.2023 - Current
Beauty Advisor Fragrance
Dillard's
04.2023 - 08.2024
Shipping and fulfillment
Macy's
12.2022 - 01.2024
Beauty advisor
Walgreens
11.2020 - 04.2022
Online Sales Manager (remote)
GhostWriters media publishing
02.2017 - 03.2023
Cosmetology certification - undefined
Dorsey school Of beauty
Associate - business
Dorsey school of business
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