Natavan Huseynbayli
Baku
Summary
Results-driven professional with over five years of experience in the trade, finance, and service sectors, consistently aligning work with the broader strategic objectives of supported organizations. Dedicated to fulfilling responsibilities with efficiency and commitment, ensuring the achievement of both short-and long-term business goals. Excels in using problem-solving and communication skills to navigate complex logistical challenges and drive successful outcomes.
Overview
8
8
years of professional experience
Work History
Commodity Expert
Guley LLC
Baku
05.2021 - Current
- Reviewing customer applications for loans.
- Monitoring loan payment collections and accepting interest payments at the cash register.
- Calling customers with problematic credit statuses, sending telegrams and letters, and organizing credit files issued during the day into folders
- Reviewed and monitored commodities to ensure they are returned to clients in accordance with the terms, conditions, and exact requirements.
Human Resources Department - Intern
Our Market LLC
Baku
11.2019 - 02.2020
- Verification of employee documents during recruitment, preparation of orders and contracts, and processing them in the ERP system.
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Preparation of forms and final settlements for departing employees, as well as filling out employment record books.
- Registering new employees in the fingerprint device, monitoring daily attendance, and preparing bank accounts for new employees.
Quality Control Specialist
JR Consulting LLC
Baku
02.2018 - 11.2019
- Receiving calls and complaints from subscribers and identifying their causes
- Maintaining constant communication with customers, checking the quality level of the service, and providing relevant reports
- Establishing communication between area coordinators and customers by providing regular updates to the coordinators"
- Monitored quality processes to identify potential areas of improvement.
Debt Collector (Specialist for Problematic Loans)
BOA Collection Agency
Baku
03.2017 - 11.2017
- Establishing contact with customers for each overdue payment and ensuring the execution of loan payments
- Investigating the reasons for delays and implementing comprehensive measures to resolve the issue
- Explained the consequences of non-payment in a professional manner.
- Contacting the guarantors and family members of customers who fail to fulfill their obligations and using all legal means to negotiate with the client to settle the debt before taking legal action.
Education
Certificate - Human Resources Internship Program
Port Education Center
Baku03-2023
Graduate Certificate - Human Resource Management
The Secret Business Academy
Baku09-2018
Bachelor of Arts - International Relations
Baku State University
Baku06-2015
Skills
- Effective communication
- Customer service
- Technical understanding
- Multitasking Abilities
- Continuous improvement
- Operational excellence
Languages
Azerbaijani
First Language
English
Upper Intermediate (B2)
B2
Timeline
Commodity Expert
Guley LLC
05.2021 - Current
Human Resources Department - Intern
Our Market LLC
11.2019 - 02.2020
Quality Control Specialist
JR Consulting LLC
02.2018 - 11.2019
Debt Collector (Specialist for Problematic Loans)
BOA Collection Agency
03.2017 - 11.2017
Certificate - Human Resources Internship Program
Port Education Center
Graduate Certificate - Human Resource Management
The Secret Business Academy
Bachelor of Arts - International Relations
Baku State University
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