Natavan Salimi
Sales & Account Manager
Baku
Summary
Accomplished sales and partnership professional with over eight years of experience in customer service, sales, and account management across multiple industries, including aviation, hospitality, and technology. Proven ability to exceed sales targets, foster long-term client relationships, and develop strategic partnerships. Adept at driving revenue growth and enhancing customer experiences through tailored solutions and exceptional service delivery.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Partnership Manager
WOLT
10.2024 - Current
- Develop and manage strategic partnerships to drive business growth and revenue expansion.
- Identify and onboard new partners, negotiating mutually beneficial agreements.
- Collaborate across departments to optimize business strategies and enhance service delivery.
- Analyze market trends and competitor insights to ensure Wolt maintains a competitive edge.
Lead Specialist – Sales and Partnerships
Azerbaijan Airlines CJSC
11.2023 - 10.2024
- Managed airline client relationships, responding to inquiries and developing customized solutions.
- Designed and implemented sales strategies to maximize revenue and secure profitable contracts.
- Worked cross-functionally with teams to improve operational efficiency and customer experience.
- Analyzed market trends and identified new business opportunities.
Senior Sales Manager
Absheron Hotel Group
04.2023 - 11.2023
- Led sales efforts to increase revenue streams and achieve company sales targets.
- Developed strategic sales plans, qualified leads, and successfully closed high-value contracts.
- Strengthened relationships with key clients, ensuring high levels of satisfaction and retention.
Sales Manager
Courtyard by Marriott, Absheron Hotel Group
10.2021 - 04.2023
- Expanded the company’s market presence through new client acquisition and retention.
- Designed and executed tailored sales strategies to meet and exceed revenue goals.
- Conducted competitor analysis to refine sales tactics and increase market share.
Assistant Sales Manager
Fairmont Baku, Flame Towers
01.2020 - 10.2021
- Trained and mentored junior sales associates to improve team performance.
- Executed promotional events, tradeshows, and business development initiatives.
- Maintained and exceeded monthly, quarterly, and yearly sales targets.
Sales Executive
Fairmont Baku, Flame Towers
11.2018 - 01.2020
- Engaged in cold calling and networking to drive new sales opportunities.
- Conducted market research to identify emerging trends and customer needs.
- Prepared and presented detailed sales performance reports for senior management.
Front Office Supervisor
Fairmont Baku, Flame Towers
03.2018 - 11.2018
- Managed front desk operations, ensuring top-tier customer service experiences.
- Handled guest complaints effectively, resolving issues in a professional manner.
- Assisted in recruitment and training of front office staff.
Front Office Agent
Fairmont Baku, Flame Towers
09.2016 - 03.2018
- Provided exceptional guest service, fostering positive customer relationships.
- Assisted in implementing upselling programs to maximize hotel revenue.
Education
Bachelor of Arts - Tourism And Hospitality Management
Azerbaijan Tourism And Management University
Baku, Azerbaijan 04.2001 -
Skills
- Sales & Business Development
- Strategic Partnerships & Negotiation
- Client Relationship Management
- Leadership & Team Collaboration
- Market Analysis & Revenue Growth
- Problem-Solving & Communication
- Project & Time Management
Certification
IPMA Level D – International Project Management Association
Timeline
Partnership Manager
WOLT
10.2024 - Current
Lead Specialist – Sales and Partnerships
Azerbaijan Airlines CJSC
11.2023 - 10.2024
IPMA Level D – International Project Management Association
06-2023
Senior Sales Manager
Absheron Hotel Group
04.2023 - 11.2023
Sales Manager
Courtyard by Marriott, Absheron Hotel Group
10.2021 - 04.2023
Assistant Sales Manager
Fairmont Baku, Flame Towers
01.2020 - 10.2021
Sales Executive
Fairmont Baku, Flame Towers
11.2018 - 01.2020
Front Office Supervisor
Fairmont Baku, Flame Towers
03.2018 - 11.2018
Front Office Agent
Fairmont Baku, Flame Towers
09.2016 - 03.2018
Bachelor of Arts - Tourism And Hospitality Management
Azerbaijan Tourism And Management University
04.2001 -
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