Nathan Shimp
Yuma
Summary
Dynamic Customer Service Representative with proven expertise at Family Dollar, excelling in delivering empathetic support and enhancing customer loyalty. Recognized for outstanding attention to detail and critical thinking skills, I efficiently manage transactions and maintain store organization, ensuring a positive shopping experience that fosters repeat business.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Family Dollar
05.2023 - Current
- I handle cash and credit transactions quickly and accurately.
- I also assist customers with finding store items and provide information on sales.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- I have outstanding customer service
- As well as provide fast and friendly service, consistently maintaining a positive attitude.
- Perform floor cleaning duties including sweeping and mopping as well as maintain high standards of cleanliness in the checkout area
- proven experience in receiving, unloading, and stocking merchandise from delivery trucks, ensuring proper shelf placement and maintaining a clean and organized retail
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - General Studies
Cibola High School
Yuma, AZ05-2009
Skills
- Customer service
- Hard working
- Data entry
- Attention to detail
- Active listening
- Critical thinking
- Product knowledge
- Store maintenance
- Punctual
- Multi-tasking
Timeline
Customer Service Representative
Family Dollar
05.2023 - Current
No Degree - General Studies
Cibola High School
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