Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Ritter-Felix

Chandler

Summary

Results-driven Technical Project Manager with a solid background in electrical service and project coordination. Skilled in customer relationship management, ensuring compliance, and maintaining high-quality standards to drive successful project outcomes.

Overview

7
7
years of professional experience

Work History

Fire Alarm-Service - Customer Service Rep

Summit Fire Protection
Tempe
01.2024 - 08.2025
  • Schedule the service technicians to investigate any fire alarm issues.
  • Close out fire alarm service work orders, ensuring the correct price, hours, and technician's notes in order for billing to close and bill the customer.
  • Sending the customer service report, and communicating any issues found, as well as what we will need to do in order to get the system back to normal or within compliance.
  • Upload any of the fire alarm systems' deficient repairs that were completed in order for the customer to be in compliance with the city or authority having jurisdiction.
  • Order the materials needed for any repairs.
  • Answer any questions customers have about their fire alarm system or service of the system.

Electrical Service Technician

Relumination
Tempe
08.2023 - 01.2024
  • Coordinate with project managers and other technicians to ensure timely completion of electrical service projects, while maintaining a high level of safety and quality standards.
  • • Installed EV car chargers in commercial spaces, such as apartment complexes.
  • • Running new electrical at a new industrial building.

Technical Project Manager

ECO Management Systems
Chandler
11.2018 - 07.2023
  • Track field expenses, quote new EV Charges/MPU & Solar project, procured project’s materials. I was also required to Installation of Solar equipment if a project being completed was running behind.
  • • Technical Project Manager • Help Installation go as smoothly as possible.
  • • Quality Control Designs for correct material

Education

High School Diploma -

Hamilton High School
Chandler, AZ
07-2019

Some College (No Degree) - General Studies

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ

Skills

  • Customer relationship management
  • Project Management
  • Negotiations
  • Attention to detail
  • Effective communication
  • Order management
  • Compliance awareness
  • Quality control

Timeline

Fire Alarm-Service - Customer Service Rep

Summit Fire Protection
01.2024 - 08.2025

Electrical Service Technician

Relumination
08.2023 - 01.2024

Technical Project Manager

ECO Management Systems
11.2018 - 07.2023

High School Diploma -

Hamilton High School

Some College (No Degree) - General Studies

Maricopa Community Colleges, Chandler-Gilbert Community College

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Nathaniel Ritter-Felix