Dedicated technician with extensive experience at Emergency Master Plumbing, LLC, excelling in system troubleshooting and customer service. Proven track record in minimizing property damage and enhancing customer satisfaction through effective repairs and installations. Skilled in hydro jetting and committed to maintaining high-quality standards in all plumbing tasks.
Overview
13
13
years of professional experience
Work History
Technician
Emergency Master Plumbing, LLC
10.2020 - 05.2025
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
Installed, repaired and maintained water, gas and sewer systems.
Minimized property damage during repair work by employing best practices in water mitigation techniques.
Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
Improved customer satisfaction by promptly addressing and resolving plumbing issues.
Technician/pull Equipment Technician
Champion Plumbing and Rooter Llc
03.2016 - 05.2017
Ran treacherous equipment for sewer system
Would run calls when needed
Technician
Rooter Hero Plumbing Inc.
07.2014 - 02.2016
Cut and drilled holes in walls to permit passage of pipes.
Inspected sewers and piping systems to assess quality and condition.
Assisted with repairs to steam, drainage, and sewer lines.
Ran calls and called Field supervisor to come sell job (2 man sale)