Nattaly Trevino
Mesa
Summary
Experienced Training Coordinator well-versed in handling support functions and managing communication between trainers and participants. I have strong work ethic and communication skills, in addition to adapting quickly. I am ready to apply my experience and learn something new.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Training Coordinator, Adult and Youth
National Council for Mental Wellbeing
09.2022 - Current
- Coordinate training events for our hosted courses, specifically for Youth and Adult.
- Provide ongoing support to our National Trainers during their instructor courses.
- Inquire into lost or misplaced course materials.
- Enter course data into multiple systems to maintain and update our records.
- Monitor Zendesk and complete any tickets related to coordinator access requests.
Quality Compliance Manager
Family to Family Services
10.2021 - 09.2022
- Conducted audits to identify gaps in compliance, leading to improved regulatory adherence.
- Trained employees on quality management systems and best practices, fostering a culture of excellence within the organization.
- Maintained consistent communication with our employees informing them of upcoming compliance requirements
- Created templates and certifications for training completed through our agency.
- Created compliance reports on a monthly basis.
- Created training content for our members.
- Made house visits to comply with state and agency required compliance.
- Maintained data in our systems.
HCBS Coordinator
Metro Care Services
10.2020 - 10.2021
- Entered data and produced tracking documents.
- Met with clients in person for intakes and paperwork processing.
- Attended meetings with families and their case workers to review and update profiles.
- Recruit and Interview new care providers.
- Generated submitted payroll reports for our care providers.
- Ensured that our care providers were up to date with their certifications and training requirements.
Consultant
Mutual of Omaha Bank
02.2020 - 10.2020
- Collected and reviewed data for purposing of transferring over to a new online banking platform.
- Conducted training webinars to ease our client's transition to the new system.
- Managed client relationships through regular check-ins and updates on project progress.
Education
High School Diploma -
Mesa High School
Mesa, AZ05-2006
Skills
- Verbal and written communication
- New hire on-boarding
- Attention to detail
- Decision-making
- Data entry
- Relationship building
- Organizational and time management skills
- Customer service
- Multitasking
- Teamwork and collaboration
- Friendly, positive attitude
- MS word, excel, and outlook
Certification
- Article 9 Instructor - Department of Economic Security, Division of Developmental Disabilities - 2022
Languages
Spanish
Native or Bilingual
Timeline
Training Coordinator, Adult and Youth
National Council for Mental Wellbeing
09.2022 - Current
Quality Compliance Manager
Family to Family Services
10.2021 - 09.2022
HCBS Coordinator
Metro Care Services
10.2020 - 10.2021
Consultant
Mutual of Omaha Bank
02.2020 - 10.2020
- Article 9 Instructor - Department of Economic Security, Division of Developmental Disabilities - 2022
High School Diploma -
Mesa High School
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