Nazila Osmanova

• Represented the company at international trade fairs (Dubai, Moscow, Riyadh), generating new B2B leads and expanding the client base.
• Managed full-cycle logistics and operations for fresh produce, including procurement, transportation, and export procedures.
• Coordinated daily export shipments in compliance with Incoterms 2020 and international trade regulations.
• Built and maintained relationships with freight forwarders, customs brokers, and logistics partners.
• Resolved logistics disputes and claims, minimizing disruptions in the supply chain.
• Reviewed invoices and shipping documents to ensure accuracy and compliance with customs and tariff regulations.
• Negotiated transportation contracts with carriers, achieving cost optimization.
• Trained and led junior staff, optimizing workflows and improving documentation accuracy by 30%.
• Monitored shipments, tracked delivery performance, and prepared logistics reports for management.
• Collaborated cross-functionally to align logistics strategies with broader company objectives.

Supervised the day-to-day logistics and export activities across CIS and Middle Eastern markets.

Oversaw documentation flow, including export declarations, transport documents, and compliance reports.

Coordinated with third-party logistics providers (3PL) to ensure timely pick-up and delivery of goods.

Implemented process improvements that reduced shipment delays by 15% and increased overall operational efficiency.

Supported procurement functions by managing supplier contracts and inventory monitoring.

• Supervised daily operations to ensure efficient workflow and adherence to safety standards.
• Coordinated team schedules to optimize staffing and manage resource allocation effectively.
• Implemented process improvements to enhance operational efficiency within the facility.
• Collaborated with management to develop strategies for improving service delivery processes.
• Resolved employee conflicts and fostered a positive work environment through effective communication.
• Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
• Provided support to other departments as needed to meet organizational goals.
• Monitored staff performance and provided feedback for improvement.
• Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
• Assisted in the hiring process by conducting interviews and making recommendations for new hires.
• Coordinated with vendors regarding product availability, pricing, delivery schedules.
• Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
• Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
• Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of resources.
• Guided employees in handling difficult or complex problems.
• Reviewed employees' work to check adherence to quality standards and proper procedures.

Prepared and processed full export documentation, including invoices, packing lists, and CMR documents.

Managed customs clearance processes, including the submission of declarations and communication with customs brokers.

Monitored shipping schedules, and ensured shipment accuracy and timeliness.

Liaised with clients and logistics service providers to coordinate shipment requirements and resolve delivery issues.

Gained extensive knowledge of Incoterms and trade compliance requirements.

• Assisted in preparing reports on operational performance for senior management review.
• Coordinated logistics and distribution operations to optimize delivery times.
• Assisted in the development and launch of new products or services from an operational perspective.

• Developed engaging lesson plans for diverse student groups.
• Facilitated interactive classroom activities to enhance language skills.
• Assessed student progress through regular evaluations and feedback sessions.
• Collaborated with colleagues to create a supportive learning environment.
• Organized cultural exchange events to promote language immersion experiences.
• Provided individualized support to students with varying language proficiencies.
• Improved student grammar and conversational skills through role play assignments.
• Participated in professional development workshops related to current trends in ESL instruction.
• Instructed adult learners in conversational English and job-related vocabulary.
• Addressed student inquiries and concerns related to curricula, course content and class schedules.