Nazim Kazimzade
Baku
Summary
Highly experienced Service Engineer with over 14 years of expertise in Caterpillar machinery. Proven expertise in hydraulic systems, power train, engine overhaul, and customer technical support. Worked in Wheel Loader, Excavator, Backhoe Loader, Skid Steer Loader, Grader, Bulldozer as mechanical technician in both field and workshop environment for 11 years and subsequently leaded service department.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Service Engineer
Borusan CAT - CATERPILLAR Dealer
10.2023 - 09.2024
- Leading Construction Industry (CI) service department
- Direct communication with Caterpillar on improving service procedures
- Preparation of budgetary figures of service department and warranty
- Initiating cost saving ideas for the company in relation with repair/rebuild of equipment
- Regular customer visits and coordination with KEY Customers
- Cost Control on service procedures
Service Engineer - Field/Workshop
Borusan CAT - CATERPILLAR Dealer
07.2022 - 09.2023
- Leading a team of 30 technicians including mechanical and electrical
- Providing cost effective repair solutions/offers to customers
- Preparation of offers for repairs and overhauls for Caterpillar machinery
- Failure analysis and taking corrective measures
- Tracking PM service and customer communication
- Attending load testing of engines and leading critical technical problems on field
Warranty Specialist
Borusan CAT - CATERPILLAR Dealer
01.2022 - 07.2022
- Analysis of warranty claims on CAT machinery
- Taking critical decisions on warranty rejection and acceptance
- Submitting warranty claims to Caterpillar
- Advising company warranty policies to customers and improving existing processes
- Tracking of claims and communicating final decisions to customers
Mechanical Technician - Field/Workshop
Borusan CAT - CATERPILLAR Dealer
09.2011 - 01.2022
- Performing hands-on mechanical repairs on engine, power train and hydraulic system
- Diagnosing and resolving mechanical issues on Caterpillar machinery in the field and workshop
- Assembly and disassembly of different components including engine, power train, and hydraulic
- Engine component re-usability analysis and reporting
- Preparation of part list according to necessity on machinery
- Preparation of inspection and work completion reports
- Providing direct technical support to customers on technical inquiries
- Trained new technicians on best practices for servicing and maintaining machinery
Internship - Mechanical Technician
Borusan CAT - CATERPILLAR Dealer
12.2010 - 09.2011
- Assisting senior technicians on disassembly/rebuild/assembly on hydraulic components, power train components and engines on Caterpillar machinery
- Working under supervision of senior technicians during engine rebuild
- Attending engine load tests upon completion of engine overhaul
Education
Bachelor - Technological Machines and Equipment
Azerbaijan University of Architecture And Construction
Baku, Azerbaijan06-2009
Skills
- Soft Skills: Customer Oriented Project Management Technical Judgment Service Mindset
- Language: English (advanced) German (beginner) Azerbaijani (native) Russian (fluent)
- IT-Knowledge: MS-Office Program SAP - CRM, ERP CAT - SIS
Certification
- Engine, Power Train, Hydraulic (CAT)
- Electronic Engine
- Component Re-usability
- Caterpillar Skid Steer Loader 216-246 models
- Caterpillar Hydraulic Excavator 320-349 models
- Caterpillar Wheel Loader 950-980 models
- Caterpillar Backhoe Loader 428-444 models
- CAT GCI Hammers Service Training
- Task Risk Assessment
- Rigging & Lifting
- Forklift Operator
- Hand Power and Tools Safety
References
Available upon request
Timeline
Senior Service Engineer
Borusan CAT - CATERPILLAR Dealer
10.2023 - 09.2024
Service Engineer - Field/Workshop
Borusan CAT - CATERPILLAR Dealer
07.2022 - 09.2023
Warranty Specialist
Borusan CAT - CATERPILLAR Dealer
01.2022 - 07.2022
Mechanical Technician - Field/Workshop
Borusan CAT - CATERPILLAR Dealer
09.2011 - 01.2022
Internship - Mechanical Technician
Borusan CAT - CATERPILLAR Dealer
12.2010 - 09.2011
Bachelor - Technological Machines and Equipment
Azerbaijan University of Architecture And Construction
Similar Profiles
Walaeldin EltayebWalaeldin Eltayeb
Regional Sales Manager - Western & Southern Region at Altaaqa Alternative Solutions Company - A Zahid Group Company, Caterpillar Dealer Cat - Saudi ArabiaRegional Sales Manager - Western & Southern Region at Altaaqa Alternative Solutions Company - A Zahid Group Company, Caterpillar Dealer Cat - Saudi Arabia
Umutcan KorkmazUmutcan Korkmaz
Technical Procurement Engineer at Borusan CATTechnical Procurement Engineer at Borusan CAT
Kivilcim Yarkin GencKivilcim Yarkin Genc
Product Support Sales Representative at Borusan Cat TurkeyProduct Support Sales Representative at Borusan Cat Turkey
Asgar AsgarliAsgar Asgarli
Team Manager at Baku Bilgah BeachTeam Manager at Baku Bilgah Beach
Nadir AdayevNadir Adayev
Customer Support Engineer at GlobalLogicCustomer Support Engineer at GlobalLogic