Nazrin Narimanova

Seasoned Head of Call Center with extensive experience in leading customer support teams at “Cybernet” LLC and other notable companies. Excelled in enhancing customer relations and streamlining support processes, achieving a 20% increase in customer satisfaction. Skilled in communication and computer technology, adept at driving significant improvements in service delivery.

Hobbies and interests

• Designing and creating handmade jewelry as a creative outlet.
• Self-studying the German language to improve linguistic and cultural knowledge.

• “ALLIANZ_group” “Lotmann”

Business Training (Training to improve the quality of the work)

• Training by Azerfon LLC

Stress Management

• Training by Azericard LLC

Processing Center

• “TANDEM”

Customer experience management

After leaving my previous position to focus on raising my children, i am now eager to re-enter the workforce. During this period, i remained proactive, enhancing my skills through independent study and creative projects. I am highly motivated, adaptable, and committed to continuous professional development, ready to contribute my skills and dedication to a new role.