Nehaa Ram
Tempe
Summary
Dynamic professional with a proven track record at ROC Physical Therapy, excelling in patient care and healthcare compliance. Adept in operations management and cross-functional team leadership, I enhance patient outcomes through effective communication and quality improvement strategies. Committed to fostering a supportive environment while leveraging data-driven insights for optimal results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Assistant
ROC Physical Therapy
Mesa
08.2025 - Current
- Instructed patients on exercises and rehabilitation techniques to promote recovery.
- Supported therapists in conducting patient evaluations and developing treatment plans.
- Documented patient progress accurately in electronic health records.
- Coordinated patient scheduling and set up appointment reminders to enhance attendance.
- Supported insurance verification processes for patient treatments.
Teacher
Kumon
Los Altos
04.2024 - 07.2025
- Conducted individualized instruction sessions for students in math and reading, using the Kumon Method to enhance learning and comprehension
- Established and maintained a structured, supportive classroom environment to foster individual student growth and engagement
- Engaged in ongoing training and professional development to enhance expertise in Kumon Method and effective teaching strategies
Learning Specialist
Lando Interactive Inc.
Palo Alto
08.2024 - 05.2025
- Customized learning pathways for diverse student groups by leveraging Lando's data-driven tools, resulting in improved academic performance and participation rates.
- Collaborated with instructors to integrate interactive modules into curricula, aligning content with learning objectives and boosting lesson effectiveness.
- Facilitated interactive in-person class sessions using Lando platform, enhancing student engagement and comprehension through real-time feedback.
ABA Technician
Centria Autism
Palo Alto
08.2024 - 05.2025
- Delivered one-on-one ABA therapy sessions to children diagnosed with autism, implementing individualized treatment plans from the BCBA to support behavioral development.
- Implemented individualized treatment plans under the supervision of Board Certified Behavior Analysts.
- Collected and analyzed data on target behaviors during therapy sessions to evaluate progress and inform adjustments to treatment plans.
- Supported clients in developing daily living skills through structured guidance.
- Observed client behavior and documented progress in therapy sessions.
Event Coordinator and Facility Supervisor
Sun Devil Fitness Complex
Phoenix
08.2023 - 01.2024
- Led events team in planning and executing logistics through cross-functional communication with marketing, sports, and management teams, ensuring seamless event execution
- Coordinated monthly events for university students, including conferences, fundraisers, competitions, and luncheons, enhancing student engagement and participation
- Oversaw facility and event operations daily to ensure organized and efficient management at internal and external levels
Education
M.S. - Healthcare Administration and Policy
Arizona State University
Tempe, AZ05-2026
HR Management -
UC Berkeley Extension
Berkeley, CA05-2025
B.A. - Forensic Psychology
Arizona State University
Glendale, AZ05-2024
Skills
- Patient care
- Patient care techniques
- Patient safety compliance
- Clinical workflow optimization
- Patient support services
- Quality improvement strategies
- Health information systems management
- Microsoft Office and Google Suite
- Critical thinking
- Cross-functional team leadership
- Team collaboration
- Communication skills
Languages
English
Native/ Bilingual
Certification
- Lean Six Sigma Green Belt - Arizona State University 2025
- Human Resource Management - UC Berkeley 2025
Affiliations
- Quality Improvement Capstone Intern, Arizona State Hospital - Phoenix, AZ (October 2025 - May 2026)
Timeline
Clinical Assistant
ROC Physical Therapy
08.2025 - Current
Learning Specialist
Lando Interactive Inc.
08.2024 - 05.2025
ABA Technician
Centria Autism
08.2024 - 05.2025
Teacher
Kumon
04.2024 - 07.2025
Event Coordinator and Facility Supervisor
Sun Devil Fitness Complex
08.2023 - 01.2024
M.S. - Healthcare Administration and Policy
Arizona State University
HR Management -
UC Berkeley Extension
B.A. - Forensic Psychology
Arizona State University