Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Huratdo

Golden Valley,AZ

Summary

Friendly Dynamic and detail-oriented Lead Cashier & Sever tasked with mentoring, training, and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to willing to work any shift, including nights, weekends and holidays, take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach.

Overview

4
4
years of professional experience

Work History

Lead Cashier & Server

Corky's Kitchen & Bakery
07.2021 - 08.2025
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained stock to meet expected customer demand.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Led cashiers and associates in providing thoughtful customer service.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Monitored areas for security issues and safety hazards.
  • Trained team members on cash register operation and cash handling.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Operated POS cash register and equipment to collect payments.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Educated employees on register use, merchandising, and customer service.
  • Greeted new customers, discussed specials, and took food & drink orders for 10 months consistent..
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Innovation High School
Murrieta, CA
06-2022

Skills

  • Credit and cash transactions
  • Cash handling training
  • Commitment to responsibility
  • Training and mentoring
  • High volume dining
  • Food pairing expertise
  • Detail-oriented
  • Order taking
  • Customer service excellence
  • Leadership in team settings
  • POS system proficiency
  • POS system operation

Timeline

Lead Cashier & Server

Corky's Kitchen & Bakery
07.2021 - 08.2025

High School Diploma -

Innovation High School
Nevaeh Huratdo