Nevaeh Huratdo

Lead Cashier & Server

Corky's Kitchen & Bakery

07.2021 - 08.2025

Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items, and join reward programs.
Maintained stock to meet expected customer demand.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Processed both cash and card purchases and returns.
Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Led cashiers and associates in providing thoughtful customer service.
Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Checked merchandise multiple times during each shift and restocked products when stock ran low.
Monitored areas for security issues and safety hazards.
Trained team members on cash register operation and cash handling.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Served food and beverages promptly with focused attention to customer needs.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Answered customers' questions, recommended items, and recorded order information.
Processed orders and sent to kitchen employees for preparation.
Operated POS cash register and equipment to collect payments.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Educated employees on register use, merchandising, and customer service.
Greeted new customers, discussed specials, and took food & drink orders for 10 months consistent..
Kept server areas clean and stocked to increase efficiency while working tables.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Summary

Overview

Work History

Lead Cashier & Server

Education

High School Diploma -

Skills

Timeline

Lead Cashier & Server

High School Diploma -

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