Nevaeh Leyva-Jackson
Tucson
Summary
Dynamic leasing consultant with proven skills in customer service as well as being in the restaurant industry, having task prioritization, and team collaboration. Committed to enhancing guest experiences through effective communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Leasing Consultant
Cabana Bridges
Tucson
10.2025 - 12.2025
- Conducted move-in orientations for new residents and provided community information.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Contacted and followed up with tenants on renewal notices.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Host
Doubletree By Hilton Hotel
Tucson
08.2025 - 10.2025
- Greeted guests warmly upon arrival at the hotel entrance.
- Managed guest seating and ensured smooth dining flow.
- Provided exceptional customer service in a fast-paced environment.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Processed payments from customers using a POS system.
Hostess/Server
IHOP
Tucson
09.2024 - 12.2024
- Assisted servers by communicating guest needs and preferences effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled customer inquiries and resolved issues with professionalism and care.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled cash payments and reconciled daily transactions accurately.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Took beverage orders and served drinks during peak meal times.
Education
GED -
Pima Community College
Tucson, AZSkills
- Customer service
- Task prioritization
- Team collaboration
- Sales proficiency
- Payment processing
- POS systems use
- Conflict resolution
- Effective communication
Timeline
Leasing Consultant
Cabana Bridges
10.2025 - 12.2025
Host
Doubletree By Hilton Hotel
08.2025 - 10.2025
Hostess/Server
IHOP
09.2024 - 12.2024
GED -
Pima Community College