NEY APURA JR
Maricopa
Summary
Experienced Security Response Analyst with a strong background in life safety and alarm system monitoring, currently supporting enterprise-level alarm and incident management operations at Wells Fargo. Skilled in responding to and troubleshooting complex alarm issues, including burglary, robbery, and false alarms, in compliance with corporate security procedures. Known for reliability in night and weekend shifts, with a strong record of minimizing alarm-related fines and enhancing incident handling processes. Brings subject matter expertise in alarm systems (including DMP, Remote Link, and ENTRE), and a proven ability to guide junior staff, lead projects, and suggest improvements to operational workflows. Adept at high-pressure decision-making, customer support, and interdepartmental coordination to ensure the safety and integrity of critical assets.
Overview
14
14
years of professional experience
Work History
Security Response Emergency Analyst
Wells Fargo
07.2022 - Current
- Monitor and respond to burglary, robbery, and life safety alarms across enterprise sites in line with internal security procedures.
- Analyze, troubleshoot, and reduce false alarm occurrences to minimize regulatory and financial impact.
- Utilize DMP alarm systems, Remote Link, and ENTRE software for system configuration, verification, and event tracking.
- Support after-hours operations including weekends and overnight shifts to ensure 24/7 protection.
- Lead internal projects, serve as escalation point for junior analysts, and provide feedback for process improvement.
- Interact regularly with internal departments and external emergency response teams to coordinate responses and ensure compliance.
Combat Engineer
U.S. Army, 1st EN BN
11.2011 - 11.2014
- Led and trained teams in field operations, risk assessment, and detection of explosive devices.
- Maintained communication systems, route clearance equipment, and field reports under high-stress conditions.
- Delivered logistical support, managed equipment readiness, and ensured mission compliance.
- Provided administrative oversight and mentoring to soldiers in unit housing and operations.
- Conducted route clearance operations to detect and neutralize improvised explosive devices (IEDs) and other threats using specialized equipment and tactics.
- Safeguarded personnel against IED threats by conducting route clearance operations, enhancing overall troop safety during patrols.
Education
Mechanical Engineering
South Mountain Community College
Phoenix, AZSkills
- Alarm Panel Programming (basic familiarity; DMP systems)
- Security System Monitoring (CCTV, access control)
- Radio & Communication Systems
- Incident Documentation & Escalation
- Microsoft Office Suite Report Writing
- Familiar with DMP Alarm Systems, Remote Link, and ENTRE Software
- Risk Assessment Emergency Protocols
- Intrusion detection
- Incident response
- Telecommunications systems
Timeline
Security Response Emergency Analyst
Wells Fargo
07.2022 - Current
Combat Engineer
U.S. Army, 1st EN BN
11.2011 - 11.2014
Mechanical Engineering
South Mountain Community College
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