NGWA HOMANIC NUMFOR
Abu Dhabi
Summary
A Waiter with 4 years' experience with proven ability to develop effective customer relations, exceptional hospitality skills and comprehensive knowledge of food and beverage Industry. With focus on adding value to the company, ability to identify business's needs, good in customer retention and excited to meet company's objectives.
Overview
4
4
years of professional experience
Work History
Crew Member
Popeyes Louisiana
01.2023 - Current
- Deliver exceptional customer service by taking orders, handling payments, and addressing inquiries professionally and courteously
- Prepare and serve menu items according to company standards, ensuring quality, presentation, and food safety compliance
- Maintain cleanliness and organization of workstations, dining areas, and kitchen to meet health and safety regulations
- Collaborate with team members to ensure efficient operations during peak hours, and a smooth workflow
- Follow company policies and procedures to handle cash transactions, refunds, and inventory
- Assist in restocking supplies, managing inventory, and completing daily cleaning tasks
- Adapt to a fast-paced environment while maintaining attention to detail, and a positive attitude
Waiter
Galitos Restaurant
01.2021 - 01.2023
- Greet and welcome guests with cold towels, comfortably seating them down
- Give menu recommendations, answer questions, and share additional information with guests
- Serve food, specialty dishes, and beverages to designated guest tables as required
- Prepare salads, appetizers, and cold dishes, portion desserts, and brew coffee
- Clear soiled silverware, linens, and other operating equipment to the designated storage or wash-up area
- Set up the restaurant according to the table plan, cover layout, linens, silverware, glassware, and dishes as per defined company standards
- Generate bills from POS systems and offer them to guests for settlement
- Tally credit card settlements and all payments, prepare closing reports, and drop them at the accounts department
- Clean and set up chairs, linens, glass, and silverware for service in an unobtrusive manner
- Professionally handle guest complaints and feedback
- Stock service areas with supplies, coffee, food items, tableware, and linens
- Fill salt, pepper, cash handling and point-of-sale systems, cream, condiments, and napkin containers
Education
GCE Ordinary Level Certificate - undefined
GCE Advanced Level Certificate -
Skills
- Customer service excellence
- Time management
- Multitasking
- Fast learner
- Team collaboration
- Good communication
- Food preparation
- Food safety
- Cash handling
- Point-of-sale system
Languages
English
French
Timeline
Crew Member
Popeyes Louisiana
01.2023 - Current
Waiter
Galitos Restaurant
01.2021 - 01.2023
GCE Ordinary Level Certificate - undefined
GCE Advanced Level Certificate -
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