Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattie Moevao

Sierra Vista

Summary

Professional with extensive experience in customer service. Strong focus on team collaboration and achieving results. Adept at handling inquiries, resolving issues, and adapting to changing needs. Reliable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

CSR

Jacksons
03.2022 - 08.2026
  • Resolved customer inquiries, ensuring efficient service and satisfaction.
  • Managed order processing using CRM systems to enhance accuracy.
  • Collaborated with team members to improve response times for customer support.
  • Trained new employees on company policies and customer service protocols.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer by performing regular audits and reconciliations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Retail Sales Associate

Good Lyfe
09.2022 - 09.2024
  • Educated customers on product knowledge and effects of various cannabis strains.
  • Provided exceptional customer service, ensuring a positive shopping experience.
  • Maintained accurate inventory records using point-of-sale systems.
  • Assisted in training new staff on cannabis products and compliance regulations.
  • Implemented processes to enhance operational efficiency within the dispensary environment.
  • Developed promotional displays to highlight new product launches and seasonal offerings.

Teller

Moneytree, Inc.
06.2019 - 01.2021
  • Customer service
  • Customer accounting
  • Check cashing
  • Payday loans
  • Signature loans
  • Title loans
  • Cashiers checks
  • Safe / Drawer counts
  • Prepaid debit card transactions
  • Bill pay
  • Western union
  • Keyholder

Education

High School Diploma -

Independent Study
Sun City, CA
05.2009

Skills

  • Task delegation
  • Motivational strategies
  • Attention to detail
  • Critical thinking
  • Decision-making
  • Strategic planning

Timeline

Retail Sales Associate

Good Lyfe
09.2022 - 09.2024

CSR

Jacksons
03.2022 - 08.2026

Teller

Moneytree, Inc.
06.2019 - 01.2021

High School Diploma -

Independent Study
Mattie Moevao