Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Koenigs

Oro Valley

Summary

Highly motivated with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision, detail oriented. Looking to bring team building skills to a deadline-driven environment.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

13
13
years of professional experience

Work History

In-Store Shopping Manager

Safeway
11.2021 - 11.2024
  • In charge of training all new employees, creating weekly schedules and assigning duties to department employees
  • Assists employees in selecting orders and ensuring that all orders are picked on time and delivered to the customer in a timely manner
  • Responsible for providing exceptional service to all customers and 3rd party delivery drivers
  • Meets daily with manager on duty to discuss how to increase sales, improve department gains and how to keep department costs to a minimum

Head Cashier

Sprouts Farmers Market
11.2016 - 11.2021
  • Supervise a team of cashiers and courtesy clerks and provide training for each position
  • Monitor and assist with any operational issues on the front end dealing with employees and customers
  • Provide assistance to all cashiers and courtesy clerks ensuring excellent customer service
  • Maintain visibility of the entrances and exits to help with security and loss prevention
  • Administer corrective and disciplinary actions to the cashiers and courtesy clerks and provide input to the Service Manager on further corrective actions
  • Assign store sweeps, monitor and maintain cash register supplies, and maintain cleanliness standards in the restrooms and the parking lots
  • Schedule and oversee the appropriate meal and rest breaks pursuant to the company’s policy

Member Service Supervisor

Sam’s Club
05.2015 - 10.2016
  • Assist management with the supervision of associates in the front end of the club
  • Assign duties to front end cashiers
  • Communicating daily goals to front end cashiers and provide daily feedback to managers
  • Provide assistance to all departments in the club
  • Make sure all front end employees are compliant with company policies
  • Participate in hiring, scheduling, coaching and weekly performance goal reports

Cashier/Merchandise Stocker

Big 5 Sporting Goods
09.2014 - 05.2015
  • Greet customers upon arrival at the store
  • Provide information regarding merchandise location and product knowledge
  • Count money at the beginning and end of each shift
  • Process purchases, exchanges and product knowledge
  • Count money at the beginning and the end of each shift
  • Maintain fully stocked shelves
  • Assisting in unloading inventory delivery

Cashier Lead

Stein Mart
09.2011 - 09.2014
  • Trained new cashiers how to use POS
  • Audited all of the tills in the morning before store opening and after store closing
  • Created daily schedules, lunches, breaks and back up cashier schedules
  • Daily cash room preparations

Education

Bachelors of Science - Criminal Justice

Penn Foster Online
Scottsdale, Arizona

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

In-Store Shopping Manager

Safeway
11.2021 - 11.2024

Head Cashier

Sprouts Farmers Market
11.2016 - 11.2021

Member Service Supervisor

Sam’s Club
05.2015 - 10.2016

Cashier/Merchandise Stocker

Big 5 Sporting Goods
09.2014 - 05.2015

Cashier Lead

Stein Mart
09.2011 - 09.2014

Bachelors of Science - Criminal Justice

Penn Foster Online
Nicholas Koenigs