Nicholas McDowell
Cornville
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
20
20
years of professional experience
Work History
Owner-operator
Precision Window & Door Solutions
Sedona
01.2019 - 09.2023
- Managed customer inquiries and provided product information efficiently.
- Coordinated installation schedules with clients and contractors effectively.
- Oversaw inventory management to ensure adequate stock levels.
- Trained new staff on safety protocols and operational procedures.
- Maintained financial records and managed budgeting for operations.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Installed residential and commercial windows following safety and quality standards.
- Trained new installers on best practices and proper tool usage in the field.
- Installed sashes, locks, screens, trim moldings and other hardware components as needed.
Window and Door Installer
Home Depot
Phoenix
04.2010 - 09.2017
- Caulked and sealed around windows and doors to ensure weatherproofing.
- Secured windows and doors using screws, nails, bolts, and other fasteners.
- Assisted in loading, unloading delivery trucks with window, door materials.
- Measured, cut, and installed window frames and door frames in accordance with manufacturer's specifications.
- Removed existing windows and doors prior to installation of new ones.
- Cut openings in walls as needed for proper fit of windows or doors.
- Participated in team meetings to discuss project updates and timelines.
- Installed single and double residential entry doors and commercial doors, with or without blueprints.
- Repaired and retrofit doors into existing installations for remodeling projects.
Owner-operator
Nicks Gutters & More
Flint
01.2004 - 04.2010
- Identified needs of customers promptly and efficiently.
- Provided estimates for gutter installation projects based on customer requirements.
- Conducted maintenance on existing gutters, performing repairs as needed.
- Performed inspections to ensure gutters were properly installed and functioning correctly.
- Ordered parts, supplies or equipment from catalogs
- Conducted inspections to identify repair needs and prioritize tasks effectively.
- Responded promptly to service requests from staff and addressed issues quickly.
- Repaired damaged doors by replacing hinges, locksets or frames when necessary.
- Installed plumbing fixtures, including sinks, toilets, bathtubs and showers.
- Performed minor repairs, such as replacing light bulbs, patching walls and repairing door hinges.
- Patched holes in ceilings and walls using spackling paste or joint compound.
- Measured and cut drywall for installation of new walls or repair of existing walls.
- Applied sealants around windowsills to prevent water infiltration.
- Constructed decks or patios to create additional living spaces outdoors.
- Maintained outdoor areas by mowing lawns, trimming hedges and removing debris.
- Repaired or replaced broken windows and window locks.
Education
High School Diploma -
Central High School
Flint, MI06-1996
Skills
- Project scheduling
- Effective communication
- Conflict resolution
- Installation techniques
- Customer relationship management
- Inventory management
- Problem solving
- Attention to detail
Timeline
Owner-operator
Precision Window & Door Solutions
01.2019 - 09.2023
Window and Door Installer
Home Depot
04.2010 - 09.2017
Owner-operator
Nicks Gutters & More
01.2004 - 04.2010
High School Diploma -
Central High School
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