Nicholas Raya
Tempe
Summary
Results-driven professional with experience in sales and team supervision. Skilled in training and mentoring staff, optimizing customer interactions, and conducting market research. Committed to delivering exceptional service and fostering long-term client relationships to achieve business goals.
Overview
4
4
years of professional experience
Work History
Sales Representative
Confidential
Mesa, AZ
05.2025 - 05.2026
- Developed strong customer relationships to drive repeat business and enhance client loyalty.
- Conducted market research to identify new sales opportunities and target demographics effectively.
- Utilized CRM software to track sales activities, manage leads, and optimize customer interactions.
- Collaborated with marketing teams to create promotional materials that aligned with customer needs.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Supervisor
Brightview Landscaping
Phoenix, AZ
02.2024 - 04.2025
- Supervised daily landscaping operations, ensuring adherence to company standards and client specifications.
- Trained and mentored team members on best practices for landscape maintenance and equipment usage.
- Coordinated project timelines and resource allocation to enhance workflow efficiency across multiple sites.
- Conducted quality control inspections to maintain high standards of service delivery and customer satisfaction.
- Collaborated with management to refine operational processes, resulting in improved service efficiency.
- Resolved client concerns promptly, fostering strong relationships and enhancing overall customer experience.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Tire Technician
Border Tires
Phoenix, AZ
01.2023 - 04.2024
- Conducted tire installations and rotations with precision to ensure optimal vehicle performance.
- Diagnosed tire issues and provided effective solutions to enhance customer safety and satisfaction.
- Maintained inventory of tire supplies, ensuring availability for timely service delivery.
- Assisted in training new technicians on proper equipment use and safety protocols.
Maintenance Technician
Encore
Phoenix, AZ
07.2022 - 12.2023
- Operated landscaping tools including mowers, trimmers, and blowers to complete tasks efficiently.
- Assisted in planting, pruning, and maintaining various plant species for optimal growth.
- Collaborated with team members to ensure timely project completion and high-quality workmanship.
- Implemented safety procedures to maintain a secure work environment during landscaping activities.
- Conducted regular maintenance on equipment to ensure operational readiness and longevity.
Education
High School Diploma -
Cesar Chavez High School
Phoenix, AZSkills
- Customer service
- Customer relations
- Customer relationship building
- Sales strategy development
- Customer retention
- Time management
- Training and mentoring
- Goal oriented
- Attention to detail
- Decision-making
- Staff discipline
- Staff development
- Conflict resolution
Timeline
Sales Representative
Confidential
05.2025 - 05.2026
Supervisor
Brightview Landscaping
02.2024 - 04.2025
Tire Technician
Border Tires
01.2023 - 04.2024
Maintenance Technician
Encore
07.2022 - 12.2023
High School Diploma -
Cesar Chavez High School