Nicholas Robertson
Buckeye
Summary
Organized HVAC Technician with over six years of experience in diagnosing and repairing HVAC systems. Proven ability to implement process improvements that reduce downtime and enhance performance, while training apprentices on best practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HVAC Technician
Mason Pro Services
02.2019 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
- Conducted routine maintenance on heating, ventilation, and air conditioning units to prevent system failures.
- Trained Apprentice technicians on best practices for system maintenance and repair procedures.
- Implemented process improvements that reduced equipment downtime and enhanced customer satisfaction.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Delivery Driver
FedEx
05.2017 - 02.2019
- Operated delivery vehicles to ensure timely and accurate package distribution.
- Maintained compliance with safety regulations(DOT) and company policies during operations.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Assisted in training new drivers on operational procedures and best practices.
Delivery Driver
Amazon
03.2016 - 05.2017
- Implemented process improvements to enhance delivery accuracy and customer satisfaction.
- Coordinated with team members to streamline workflow and address logistical challenges.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated delivery vehicle safely and efficiently, ensuring timely distribution of packages.
- Maintained accurate logs of deliveries and vehicle inspections to comply with safety regulations.
- Assisted in training new drivers on route navigation and delivery protocols.
- Coordinated with dispatch team to optimize delivery routes, improving operational efficiency.
- Mentored junior drivers in best practices for safety and customer service excellence.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Warehouse Manager/Inventory Manager
Home Wiring Services - Contracted With Cox Communications
12.2013 - 03.2015
- Managed inventory control processes, optimizing stock levels to meet project demands.
- Supervised daily warehouse operations, ensuring all orders from Techs were fulfilled, with accuracy
- Implemented process improvements that reduced order fulfillment times and increased accuracy.
- Ordered all needed materials/Equipment to keep warehouse stocked for all installations
- Drove to local warehouse to pick up materials/equipment, and return all faulty, or expired equipment
- Created detailed reports of all used materials, streamlining material purchases, without overspending budget.
- Tracked all equipment in warehouse, and in field to maintain proper documentation of all contracted equipment
Education
No Degree - Motorcycle Technology/Theory
Motorcycle Mechanics Institute
Phoenix, AZ02-2012
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Organized and thorough
- NATE Certified
Accomplishments
Achieved NATE Certification within my first year in the industry.
Achieved Heat Pump Council certification
Continuously improving my skills and knowledge in the induustry
Certification
NATE Heat Pump Service
Heat Pump Council Certification
EPA Universal
Timeline
HVAC Technician
Mason Pro Services
02.2019 - Current
Delivery Driver
FedEx
05.2017 - 02.2019
Delivery Driver
Amazon
03.2016 - 05.2017
Warehouse Manager/Inventory Manager
Home Wiring Services - Contracted With Cox Communications
12.2013 - 03.2015
No Degree - Motorcycle Technology/Theory
Motorcycle Mechanics Institute