Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Schild

Mesa

Summary

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

8
8
years of professional experience

Work History

SERVER TRAINER

Yard House
01.2021 - Current
  • Provided continuous evaluation and feedback to server employees.
  • Observed participants and provided corrective measures for skill improvement.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Prepared beverages & took food orders while providing attentive service.

OPERATIONS MANAGER

Salty Iguana Mexican Restaurant
11.2017 - 07.2020
  • Managed dinner service of entire restaurant operations including staff, food quality, and ensuring guest satisfaction while maintaining speed of service.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.

BARTENDER/SERVER

The Blue Moose Bar And Grill
02.2017 - 11.2017
  • Prepared beverages & took food orders while providing attentive service.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

Associate of Arts - Liberal Arts And General Studies

Johnson County Community College
Overland Park, KS
12.2019

Skills

  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Time Management
  • Food and beverage pairings
  • Wine service
  • Service standards
  • Exceptional communication
  • High volume dining
  • Training expertise
  • Table management

Timeline

SERVER TRAINER

Yard House
01.2021 - Current

OPERATIONS MANAGER

Salty Iguana Mexican Restaurant
11.2017 - 07.2020

BARTENDER/SERVER

The Blue Moose Bar And Grill
02.2017 - 11.2017

Associate of Arts - Liberal Arts And General Studies

Johnson County Community College
Nicholas Schild