Nicholas Shane
Peoria
Summary
Skilled at providing exceptional customer service, supporting sales needs, and merchandising products. Excellent teamwork and communication strengths.
Overview
3
3
years of professional experience
Work History
Security Officer
American Guard Services
Phoenix, AZ
03.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Warehouse Worker
Amazon
Surprise, AZ
08.2023 - 10.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Manager
McDonald's
Peoria, AZ
12.2021 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Diploma -
Barry Goldwater High School
Phoenix, AZSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Patrol operations
- Reliability and punctuality
- Cash handling
- Cash register operation
- Guest services
Timeline
Security Officer
American Guard Services
03.2024 - 01.2025
Warehouse Worker
Amazon
08.2023 - 10.2023
Manager
McDonald's
12.2021 - 06.2023
Diploma -
Barry Goldwater High School