Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicholas Vairo

Glendale

Summary

Skilled Apprentice Electrician with background in residential, commercial, and industrial electrical systems. Strengths include solid knowledge of safety procedures, understanding of electrical codes, and ability to diagnose and repair electrical problems efficiently. Demonstrates good teamwork skills and commitment to ongoing professional development. Previous work contributions include efficient troubleshooting, preventative maintenance, and successful completion of complex projects within schedule.

Reliable and upbeat Customer Service Associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs.

Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic.

Enthusiastic Customer Service Associate eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

Motivated to learn, grow and excel in the automotive industry. Seasoned Customer Associate with 8 years of experience dedicated to providing highest quality service and making customers feel welcome and valued. Committed to exceeding sales expectations and furthering company goals. Dedicated Customer

Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.

Overview

10
10
years of professional experience

Work History

Apprentice Electrician

DP Electric
Tempe
10.2022 - 04.2025
  • Connected wires to circuit breakers, transformers, or other components.
  • Assisted electricians in wiring residential buildings with installation of electrical conduits.
  • Dismantled electrical components using hand tools to disconnect and restore wiring connections.
  • Resolved issues with existing systems and replaced malfunctioning parts.
  • Diagnosed malfunctioning wiring using test equipment to locate faults.
  • Set up equipment and configured settings for optimal performance.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Gathered required tools and equipment for each task to increase efficiency.
  • Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
  • Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
  • Followed all safety procedures when handling hazardous materials such as high voltage electricity.
  • Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
  • Tested functions of installed electricity control and distribution apparatus for dependability or adjustments.
  • Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
  • Demonstrated strong foundation of safety knowledge and implemented industry best practices.
  • Observed safety regulations while working on energized systems.
  • Built controllers and panels to complete system installations.
  • Advised management on issues of safety in continued equipment operation.
  • Transported required supplies and employees from headquarters to job site using company vehicles.
  • Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and the need for adjustment or repair.
  • Ensured compliance with relevant codes related to the National Electrical Code.
  • Followed relevant electrical and building codes for each job.
  • Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
  • Maintained organization, cleanliness and safety in work areas.
  • Measured and prepared supplies for electrical tasks.
  • Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
  • Performed troubleshooting and diagnosis on malfunctioning systems or components.
  • Installed lighting fixtures such as fluorescent bulbs or LED lights.
  • Dug trenches and created holes to pull conduit and install supports.
  • Read blueprints or technical diagrams to determine the layout of a system.
  • Worked in team-based environment to accomplish projects.
  • Installed leads and connected cables to motors, apparatus and equipment.
  • Assembled conduits by threading ends together with couplings or clamps.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Adhered to company policies regarding the use of personal protective equipment.
  • Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
  • Fabricated parts according to specifications using hand and power tools.
  • Inspected existing wiring to identify short circuits.
  • Adhered to company standards and OSHA regulations for work site safety.
  • Pulled insulated wires or cables through conduits to complete circuits.
  • Addressed and resolved worksite safety hazards to reduce risk.

Service Valet

AutoNation Ford Scottsdale
Scottsdale
06.2020 - 10.2022
  • Greeting and checking in customers
  • Offering strong customer service skills and keeping customers satisfied
  • Valet in charge of special vehicles (Ford GT, GT500, GT350, Saleen, Roush, Shelby, or any vehicle equipped with a manual transmission) to ensure vehicle safety and customer satisfaction
  • Manage the storage lot, ensuring that vehicles are organized and parked safely in well-marked spots
  • Manage tow in vehicles and gather customer and vehicle information and keys
  • Valet in charge of moving non-running vehicles or vehicles with severe problems (vehicles with no brakes, overheating, transmission issues, no power steering)
  • Valet in charge of taking customer vehicles on public roads for problem replication or emissions testing
  • Ensure customer's vehicles are clean when pulling them up including hand washing in special circumstances
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Delegate tasks to other valets where applicable

Waiter, Dishwasher, Cashier

Cafe Paris
Scottsdale
12.2019 - 02.2020
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used correct cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Loaded more than 15 glasses, silverware, and dishes into the dishwasher each shift, running average of 4-5 loads per day.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Processed POS transactions, including checks, cash, and credit purchases or refunds.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Helped team meet expected demands by restocking work areas throughout the restaurant such as server stations, salad bars, and supply cupboards.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Moved items from main storage areas to easily accessible small fridges, freezers, and containers to support kitchen staff efficiency.
  • Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Folded napkins and prepared silverware to provide adequate supply for the host station.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans items used often by kitchen staff.
  • Stored food in designated containers and storage areas to increase shelf life and improve kitchen organization and provide easy access during busy peak service times.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Prepared beverages and filled food orders for customers.
  • Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
  • Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Inspected dishes and utensils for cleanliness, sending them back to be washed again when necessary

Customer Service, Social Media and Online Sales Manager

PHX Car Guys
Pheonix
12.2018 - 09.2019
  • Issued receipts and processed refunds, credits, or exchanges
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards
  • Assisted customers by answering questions and fulfilling requests
  • Managed social media presence (Facebook/Instagram)
  • Managed online sales presence (eBay/Craigslist/Facebook Market Place)
  • Took phone calls and directed callers to appropriate departments
  • Cleaned and detailed cars in inventory when needed
  • Stocked merchandise each morning, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Folded and arranged shirts and posters merchandise in attractive displays to drive sales
  • Discussed shop abilities and cost of custom work with customers, outlined restrictions and educated on policies

Customer Service, Social Media and Online Sales Manager

Widow's Extreme Machines
Pheonix
01.2017 - 10.2018
  • Issued receipts and processed refunds, credits, or exchanges
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards
  • Assisted customers by answering questions and fulfilling requests
  • Managed social media presence (Facebook/Instagram)
  • Managed online sales presence (eBay/Craigslist)
  • Took phone calls and directed callers to appropriate departments
  • Cleaned and detailed cars in inventory when needed
  • Stocked merchandise each morning, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Folded and arranged shirts and posters merchandise in attractive displays to drive sales
  • Discussed shop abilities and cost of custom work with customers, outlined restrictions and educated on policies
  • Completed sales in excess of $500 with near-zero error rate using POS system

Customer Service, Social Media and Online Sales Manager

Who's Your Daddy Hot Rods
Phoenix
01.2015 - 12.2016
  • Issued receipts and processed refunds, credits, or exchanges
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Maintained organized checkout area, swept floors, and emptied trash cans
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards
  • Assisted customers by answering questions and fulfilling requests
  • Managed social media presence (Facebook/Instagram)
  • Managed online sales presence (eBay/Craigslist)
  • Took phone calls and directed callers to appropriate departments
  • Cleaned and detailed cars in inventory when needed
  • Stocked merchandise each morning, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Folded and arranged shirts and posters merchandise in attractive displays to drive sales
  • Discussed shop abilities and cost of custom work with customers, outlined restrictions and educated on policies
  • Completed sales in excess of $500 with near-zero error rate using POS system

Education

ABUS-GR - Business, Entrepreneurialism, And Management

Scottsdale Community College
Scottsdale, AZ
04.2025

Journeymans License - Electrical

NCCER
Tempe, AZ

Skills

  • Friendliness
  • Customer service
  • Computer literacy
  • Communication skills
  • Guest services
  • Eager to Learn
  • Not Afraid to Tackle Problems
  • Building Computers
  • Automotive Mechanical Knowledge
  • Electrical troubleshooting
  • Wiring installation
  • Problem solving
  • Safety compliance
  • Technical communication
  • Equipment maintenance
  • Power and hand tool operation
  • Fixtures
  • Hand-eye coordination
  • Root-cause analysis
  • Self motivation
  • Teamwork and collaboration
  • Wiring termination requirements
  • Electrical installations and schematics
  • Cable installation techniques
  • Circuit continuity assessment
  • Calibration tools
  • Industrial wiring
  • Circuit breaker installation
  • Hand and power tools
  • Local and state regulations
  • Electrical codes
  • Transformer installation
  • National electric code NFPA 70
  • Finish work
  • Grounding systems
  • Electrical repair
  • Diagnostics and troubleshooting

References

References available upon request.

Timeline

Apprentice Electrician

DP Electric
10.2022 - 04.2025

Service Valet

AutoNation Ford Scottsdale
06.2020 - 10.2022

Waiter, Dishwasher, Cashier

Cafe Paris
12.2019 - 02.2020

Customer Service, Social Media and Online Sales Manager

PHX Car Guys
12.2018 - 09.2019

Customer Service, Social Media and Online Sales Manager

Widow's Extreme Machines
01.2017 - 10.2018

Customer Service, Social Media and Online Sales Manager

Who's Your Daddy Hot Rods
01.2015 - 12.2016

ABUS-GR - Business, Entrepreneurialism, And Management

Scottsdale Community College

Journeymans License - Electrical

NCCER
Nicholas Vairo