Attended hamburger University in the fall of 2024. I have over 10+ years of McDonald's history.
Overview
16
16
years of professional experience
Work History
Department Manager
McDonald's Restaurant
09.2024 - Current
Assisted in coordinating departmental workflows to ensure operational efficiency.
Supported team members in daily tasks, fostering a collaborative environment.
Learned and implemented safety protocols to maintain a secure workplace.
Contributed to inventory management by tracking supplies and materials.
Participated in staff training sessions to enhance team performance.
Developed familiarity with departmental tools and software systems for task completion.
Engaged in problem-solving discussions to address operational challenges effectively.
Adapted quickly to changing priorities and tasks within the department.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Established clear performance expectations for staff members which led to increased accountability.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Led a team of professionals to consistently achieve or exceed performance targets.
Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
Implemented quality control measures that resulted in improved products or services within the department offerings.
Increased productivity by identifying bottlenecks and implementing targeted solutions.
Led cross-functional teams in high-priority projects, ensuring successful outcomes within tight deadlines.
Carpenter Apprentice
Taylor Inc
10.2022 - 06.2023
Supported installation of structural components, including framing, doors, and windows.
Gained knowledge of building codes and regulations through hands-on experience.
Participated in team meetings to discuss project progress and safety protocols.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Food Service Worker
Aramark
06.2019 - 06.2020
Prepared and served food items according to health and safety standards.
Maintained cleanliness and organization of workstations and dining areas.
Assisted in inventory management and restocking supplies as needed.
Collaborated with team members to ensure efficient service during peak hours.
Followed recipes and portion control guidelines to uphold quality standards.
Trained new staff on food preparation procedures and safety protocols.
Food Service Worker
Sodexo
06.2009 - 06.2018
Prepared and served food items according to health and safety standards.
Maintained cleanliness and organization of workstations and dining areas.
Assisted in inventory management and restocking supplies as needed.
Collaborated with team members to ensure efficient service during peak hours.
Trained new staff on food preparation procedures and safety protocols.
Followed recipes and portion control guidelines to uphold quality standards.
Monitored food temperatures to ensure compliance with safety regulations.
Resolved customer inquiries and concerns promptly to enhance dining experience.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.