Nichole Young
El Mirage
Summary
Hardworking employee with proven relationship building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and incredible service skills. Strives to meet customers needs, drive satisfaction, and promotes long term loyalty. Committed to maintaining cleanliness standards while delivering high-quality service.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Native Grill & Wings
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
Native Grill and Wings
08.2021 - 03.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Associate Degree in General Business - Business
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ12-2024
High School Diploma -
Valley Vista High School
Surprise, AZ05-2022
Skills
- Strong work ethic
- High-quality client service
- Cash management
- Customer service
- Maintaining cleanliness standards
Timeline
Server/Bartender
Native Grill & Wings
03.2022 - Current
Hostess
Native Grill and Wings
08.2021 - 03.2022
Associate Degree in General Business - Business
Maricopa Community Colleges, Estrella Mountain Community College
High School Diploma -
Valley Vista High School
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