Nick DeBell

• Assisted physical therapists in implementing treatment plans for diverse patient populations.
• Maintained cleanliness and organization of therapy equipment and treatment areas.
• Documented patient progress and communicated updates to therapy team members.
• Educated patients on exercises and proper techniques to enhance rehabilitation outcomes.

* Conducted fitness consultations to assess client needs and design individualized training programs
* Generated leads through in-person interactions and phone outreach
* Built and maintained strong client relationships to drive retention and referrals
* Represented the Planet Fitness brand with a high standard of professionalism and customer service
* Educated clients on proper exercise form to maximize results and prevent injuries
* Cold-called prospective clients to promote training services and convert leads into active clients
* Grew a consistent client base through consultative selling and follow-up communication

• Processed customer transactions efficiently using point-of-sale systems.
• Collaborated with team members to improve workflow and reduce wait times.
• Developed rapport with customers, fostering loyalty and repeat business through personalized service.
• Welcomed customers and helped determine their needs.

• Attentively monitored swimmers to identify distress.
• Monitored safety of guests in and around swimming pool.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Responded to emergency situations in a timely, efficient manner.
• Upheld hygiene standards in pool and surrounding area.