Nicolas Tran
Peoria
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
10
10
years of professional experience
Work History
Director of Growth and Acceleration
Dogtopia LLC.
07.2022 - 07.2025
- Increase franchisee signings by 30% and store opening count by 20%
- Lead real estate, design, construction and opening process. Built efficient strategies to reduce buildout times to increase overall network sales faster.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Advised clients on corporate governance, mergers and acquisitions and other business matters. Seeking opportunity of buyout of competitors.
- Work cross functional across all business sections, analyzed data and developed actionable recommendations to drive growth.
- Managed high level strategy on building brand influence for scaling store counts across the company.
Franchise Owner
Bimbo Bakeries
07.2015 - 08.2023
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Owned 10+ stores doing about 800k a year, small business owner.
Director of New Store Operations
Dogtopia LLC.
02.2018 - 02.2022
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Automate programs and systems for sales increase, lead generation, conversion, and retention.
- Detailed KPI's branched off BHAGS to each leadership team member to actioned and delivered each quarter
- Managed over 4-5000 franchise staff members and 200m in revenue.
Education
Bachelor of Arts - Business Management
Arizona State University
Tempe, AZ05-2016
Skills
- Contract negotiation
- Business strategy
- Change management
- Business planning
- Process improvement
Timeline
Director of Growth and Acceleration
Dogtopia LLC.
07.2022 - 07.2025
Director of New Store Operations
Dogtopia LLC.
02.2018 - 02.2022
Franchise Owner
Bimbo Bakeries
07.2015 - 08.2023
Bachelor of Arts - Business Management
Arizona State University
Similar Profiles
THOMAS MANFRETHOMAS MANFRE
Canine Coach at DogtopiaCanine Coach at Dogtopia
Ella BakerElla Baker
Canine Caretaker at Dogtopia of LexingtonCanine Caretaker at Dogtopia of Lexington
Ian RobinsonIan Robinson
Dog Handler/Shift Leader at Dogtopia LaGrangeDog Handler/Shift Leader at Dogtopia LaGrange