Nicole Bernstein
Tucson,AZ
Summary
Compassionate, hardworking, flexible healthcare professional with exceptional clinical, technical and leadership skills. Successful at managing time, prioritizing tasks, and using evidenced-based practice to deliver safe, quality, patient-centered care, interdisciplinary care.
Overview
20
20
years of professional experience
Work History
Clinical Director
Hospice of the West
Tucson
06.2025 - Current
- Led interdisciplinary team to enhance patient care and streamline service delivery.
- Developed and implemented quality improvement initiatives to elevate hospice standards.
- Coordinated training programs for clinical staff, fostering professional development and compliance.
- Established partnerships with community organizations to improve outreach and support services.
Clinical Dirctor
At Home Health Care
Tucson
02.2024 - 05.2025
- Directed clinical operations to ensure compliance with regulatory standards and quality care protocols.
- Developed and implemented patient care strategies that enhanced service delivery and patient satisfaction.
- Led interdisciplinary teams in assessing patient needs and designing individualized care plans.
- Oversaw training programs for clinical staff, promoting best practices and continuous professional development.
Case Manager
P3 Health Partners
Tucson
09.2023 - 08.2024
- Developed personalized care plans to address patient needs and improve health outcomes.
- Coordinated with healthcare providers to facilitate timely access to medical services and resources.
- Monitored patient progress through regular follow-ups and adjusted care strategies accordingly.
- Educated patients on treatment options, self-management techniques, and available support services.
RN Case Manager
Haven Home Health and Hospice
Tucson
07.2023 - 02.2024
- Conducted comprehensive assessments to develop individualized care plans for patients.
- Coordinated interdisciplinary team meetings to ensure cohesive patient care strategies.
- Monitored patient progress and adjusted care plans according to evolving needs.
- Educated patients and families on disease management and available resources.
Director of Healthcare Services
Interim Healthcare
Tucson
05.2020 - 07.2023
- Developed and implemented policies ensuring compliance with regulatory standards and accreditation requirements.
- Managed budget forecasting and allocation to optimize resource utilization within healthcare operations.
- Oversaw staff recruitment, training, and development programs to enhance team performance and engagement.
- Developed interdisciplinary teams focused on providing comprehensive patient-centered care to maximize outcomes.
RN Clinical Manager
Interim Healthcare
Tucson
08.2019 - 05.2020
- Led clinical operations to enhance patient care quality and improve service delivery.
- Mentored nursing staff, fostering professional development and enhancing team performance.
- Analyzed patient data to identify trends and inform evidence-based practice improvements.
- Streamlined workflow processes, reducing response times and increasing operational efficiency.
RN, Clinical Nurse Lead
Tucson Medical Center
07.2012 - 10.2019
- Provided direct patient care, administering medications and monitoring vital signs.
- Educated patients and families on health management, fostering adherence to treatment protocols.
- Streamlined documentation processes in electronic health records, enhancing accuracy and efficiency.
- Mentored junior nurses, promoting best practices in patient care and clinical skills development.
Inpatient Hospice Nursing Supervisor
Tucson Medical Center
Tucson
10.2015 - 08.2019
- Coordinate and supervise patient care, unit equipment and supplies to maximize efficiency, orient new staff, initiate standard work for processes, manage the schedule and 'Myshift', organize and teach education review classes, mentor staff, initiate and implement quality improvement projects, oversee productivity and fill in on the unit as needed for an increase in census or for staffing needs.
Inpatient Hospice RN
Tucson Medical Center
Tucson
07.2006 - 07.2012
- Administered compassionate end-of-life care, ensuring patient comfort and dignity during hospice transitions.
- Educated families on disease processes and caregiving techniques to enhance patient support at home.
- Monitored vital signs and symptoms, adjusting care strategies based on patient needs and preferences.
- Provided mentorship to new nursing staff, fostering skill development in palliative care practices.
Inpatient Medical-Surgical RN
Oro Valley Hospital
Tucson
01.2009 - 07.2009
- Assess patient and family needs, perform comprehensive assessments, administer medications, provide education related to patient diagnosis, care and follow-up. Provide skilled, compassionate nursing care and emotional support to patients and families during their stay on the medical-surgical floor.
Education
MSN - Nursing in Clinical Systems Leadership
University of Arizona
Tucson, AZ12-2017
BSN - Nursing
Northern Arizona University
Flagstaff, AZ05-2014
ADN - Nursing
Pima Community College
Tucson, AZ05-2006
Skills
- Budget oversight
- Clinical quality improvement
- Reliability
- Multitasking
- Attention to detail
- Time management
- Teamwork and collaboration
- Financial operations oversight
- Quality assurance controls
- Process improvement
- Compliance with regulatory guidelines
- Performance improvement
- Staff development
- Exemplary communication skills
- Clinical leadershiP
- Resource coordination
Timeline
Clinical Director
Hospice of the West
06.2025 - Current
Clinical Dirctor
At Home Health Care
02.2024 - 05.2025
Case Manager
P3 Health Partners
09.2023 - 08.2024
RN Case Manager
Haven Home Health and Hospice
07.2023 - 02.2024
Director of Healthcare Services
Interim Healthcare
05.2020 - 07.2023
RN Clinical Manager
Interim Healthcare
08.2019 - 05.2020
Inpatient Hospice Nursing Supervisor
Tucson Medical Center
10.2015 - 08.2019
RN, Clinical Nurse Lead
Tucson Medical Center
07.2012 - 10.2019
Inpatient Medical-Surgical RN
Oro Valley Hospital
01.2009 - 07.2009
Inpatient Hospice RN
Tucson Medical Center
07.2006 - 07.2012
MSN - Nursing in Clinical Systems Leadership
University of Arizona
BSN - Nursing
Northern Arizona University
ADN - Nursing
Pima Community College
Awards
Heart of Hospice Award, TMC Alumni Scholarship, 2016 Chief Nursing Officer MSN Scholarship Recipient
Community Service
Community Food Bank volunteer , Pima Animal Care Center volunteer(dog walker)