Nicole Comeau
Buckeye
Summary
Detail-oriented professional with a focus on data analysis and process optimization. Recognized for improving reporting accuracy and developing training documentation that empowers team members. Prepared to leverage analytical skills to support impactful business outcomes.
Overview
12
12
years of professional experience
Work History
Business Analyst
U-Haul International
Phoenix, AZ
02.2025 - Current
- Analyzed business requirements to identify opportunities for process improvements.
- Collaborated with cross-functional teams to implement data-driven solutions.
- Developed and maintained dashboards for tracking key performance indicators.
- Streamlined reporting processes to enhance data accuracy and consistency.
- Provided training and support to team members on analytical tools and methodologies.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Rate Analyst
U-Haul International
Phoenix, AZ
09.2016 - 01.2025
- Develop and implement pricing strategies to maximize transactions and revenue across our truck and trailer rental services. Analyze market trends, competitive landscape, and customer preferences to determine optimal pricing structures and promotional offers.
- Optimize local distribution networks by working closely with regional teams to uncover opportunities in their marketing plan. Identify opportunities for consolidation, route optimization, and process improvement to enhance customer satisfaction and increase transactions and gross.
- Drive cross-functional collaboration to identify and implement organization wide, productivity enhancing techniques to improve field team efficiency.
- Set one-way and local rates to maximize the utilization of all rental products.
- Communicate with regional marketing offices to identify unproductive equipment and help develop plans to redistribute and avoid future pileups.
- Evaluate and report historical data to provide upper management with essential insights for sound business decisions.
- Forecast demand for U-Haul products and proactively track outcomes and close the feedback loop on field operations.
Traffic Control Manager
U-Haul Company of SE MA and Cape Cod
Abington, MA
03.2014 - 09.2016
- Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
- Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
- Analyze data and formulate strategies that help balance equipment within your market.
- Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
- Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.
Education
High School Diploma -
Tempe High School
Tempe, AZSkills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office
Timeline
Business Analyst
U-Haul International
02.2025 - Current
Rate Analyst
U-Haul International
09.2016 - 01.2025
Traffic Control Manager
U-Haul Company of SE MA and Cape Cod
03.2014 - 09.2016
High School Diploma -
Tempe High School