Nicole Hays
302 Mullberry Dr
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
I am excited and eager to begin new challenges with a successful team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Assistant - Concessions
Cinespia
02.2020 - 10.2024
- Set up and break down tents and tables for outdoor and indoor events
- Food Safety Certified
- POS knowledge & understanding across multiple systems
- Provide great customer service to hundreds of patrons during each event
- Cook and prepare food items for each event
- Working on feet for 8+ hours with heavy lifting in fast paced environment
- Completed wide range of tasks in diverse filming areas to support operations.
Barista
Starbucks
04.2013 - 01.2024
- Provide the Starbucks Experience to all guests
- Create customer connections to ensure long-term sales
- Earned reputation for good attendance and hard work
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Trained new employees in operational procedures and modeled duties for front and back house positions
- Educated customers on beverage menu items and provided samples of daily brews
- Implement inventory health checks
- Ordered, received and stocked supplies and retail products
- Maintained highest standards of conduct and service to support company reputation
- Build beverages to the Starbucks standard
- Food Safety Certified
Education
Medical Billing and Coding -
San Joaquin Valley College
Skills
- Communication
- Customer service
- Food Safety Certified
- Positive and Professional
- Recipe adherence
- Attention to detail
- POS systems
- Multitasking and organization
Certification
- Food Safety Certification 05/01/22 - 05/31/25
- CPR Certified
- HIPAA Certified
Timeline
Production Assistant - Concessions
Cinespia
02.2020 - 10.2024
Barista
Starbucks
04.2013 - 01.2024
Medical Billing and Coding -
San Joaquin Valley College
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