Job Search Status
Open to workDesired start date: Immediately
Open To Work
Nicole Hoyt
Phoenix
Work Preference
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control. I bring understanding of safety regulations and operational protocols, paired with practical skills in equipment handling and basic maintenance.
Overview
30
30
years of professional experience
2
2
Certification
Work History
Pest Control Technician
US Pest Control
Phoenix, AZ
07.2025 - Current
- Managed inventory of pest control supplies, ensuring availability for daily operations.
- Educated customers on pest prevention techniques and maintenance strategies.
- Developed treatment plans tailored to specific customer needs and property conditions.
- Monitored treatment effectiveness, adjusting strategies to optimize results as needed.
Store Manager
4 Sons Chevron
Cave Creek, AZ
11.2025 - 03.2026
- Oversaw daily store operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Trained and mentored staff on customer service excellence and operational procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Laundry Attendant
The Laundry Basket
Sedona, AZ
11.2024 - 03.2025
- Operated laundry machinery to ensure efficient cleaning and drying of garments.
- Sorted, washed, and folded linens and clothing according to specific care instructions.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Monitored inventory levels of detergents and supplies, reporting shortages as needed.
- Assisted customers with inquiries and provided exceptional service during peak hours.
Lead Customer Service Representative
Circle K
Sedona, AZ
12.2023 - 06.2024
- Resolved customer inquiries, ensuring prompt and effective communication.
- Assisted in training new team members on customer service protocols.
- Maintained up-to-date knowledge of product offerings to assist customers effectively.
- Utilized CRM software to manage customer interactions and track issues.
Day Porter
Edge Building Services
Phoenix, AZ
09.2022 - 03.2023
- Maintained cleanliness and organization of facility to ensure positive visitor experience.
- Conducted regular inspections to identify maintenance needs and reported issues promptly.
- Operated various cleaning equipment, including floor scrubbers and pressure washers, efficiently.
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
Courier
Teletech
Phoenix, AZ
10.2021 - 06.2022
- Delivered packages efficiently to ensure timely arrival at designated locations.
- Managed route planning to optimize delivery schedules and minimize delays.
- Maintained accurate logs of deliveries and pickups for tracking purposes.
- Collaborated with team members to improve delivery processes and customer satisfaction.
- Conducted routine vehicle inspections to ensure safety compliance and operational efficiency.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ06-2008
Skills
- Workplace cleanliness
- Laundry folding and storage
- Janitorial services
- Customer service
- Team leadership and coaching
- Problem-solving
- Multitasking and organization
Certification
- Recovery support specialist
- Food safe handlers card